20.Which of the following types of products purchased on the Internet are typically priced low because they are used more frequently?
A.Speciality
B.Convenience
C.Niche
D.Luxury
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19.In the world of e-commerce, your business should be able to distinguish between which of the following?
A.Mobile computing and traditional bulky communication devices
B.Web based computing and database management
C.Alternative operating environments such as Mac OS and Windows
D.End consumers and other businesses
22.Which of the following is an example of commoditylike merchandise?
A.Toothpaste
B.Computers
C.Cell phones
D.Automobiles
31.What is the difference between a reverse auction and mass customization?
A.Reverse auction is most often found in B2B whereas mass customization is often found in B2C.
B.Reverse auction requires a bid from consumers whereas mass customization requires a bid from suppliers.
C.Mass customization require a click-and-mortar environment; reverse auctions do not.
D.Mass customization can sell digital products; reverse auctions sell commoditylike products.
27.Maintenance, repair, and operations (MRO) materials are also called ____.
A.non-perishable
B.indirect materials
C.additional services
D.support resources
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