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In order to manage their relationship with an outsourcer or technology service provider, firms need a contract that includes a():()

A. SLA.
B. TCO.
C. SOA.
D. API.

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In co-location, a firm:()

A. contracts with an external vendor to run their computer center and networks.
B. off-loads peak demand for computing power to remote, large-scale data centers.
C. utilizes an external, distributed computing grid.
D. purchases and owns their Web server but locates the server in the physical facility of a hosting service.

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________ is free software created and updated by a worldwide community of programmers.

A. Open-source software
B. An app
C. A Web service
D. Cloud-based software

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A computer language translation program is an example of system software.

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Hypertext markup language specifies how text, graphics, video, and sound are placed on a document.

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In order to manage their relationship with an outsourcer or technology service provider, firms need a contract that includes a():()

A. SLA. B. TCO. C. SOA. D. API.

In co-location, a firm:()

________ is free software created and updated by a worldwide community of programmers.

A computer language translation program is an example of system software.

Hypertext markup language specifies how text, graphics, video, and sound are placed on a document.

A. SLA.
B. TCO.
C. SOA.
D. API.