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regret , assistant , complaint, look into , situation , compete turn a deaf ear to , instead , look forward to , cooperate , balance 10. We ________ that we cannot accept phone orders.

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regret , assistant , complaint, look into , situation , compete turn a deaf ear to , instead , look forward to , cooperate , balance 5. You could have offered a smile; ______ you chose to keep silence.

He said yes, but his voice （） his real opinion on the matter.

I put the books away, and ,（） I cleaned up my desk.

regret , assistant , complaint, look into , situation , compete turn a deaf ear to , instead , look forward to , cooperate , balance 8. It is impolite for a salesman to ______________ a customer’s request.