听力原文：W: You told me you liked your job．Why do you look so upset？
M: Whenever we try to change the work routine．the workers have so many ifs and buts that we never manage to change anything．
Q: What does the man mean？
(17)
A. The workers make many complaints.
B. The workers make a lot of objections.
C. The workers make lots of proposals.
D. The workers make numerous mistakes.
查看答案
PayPal and BidPay are special names for ______.
A. money orders
B. cashier's checks
C. personal checks
D. electronic payment services
M: Oh．so you do have some connections．
Q: What do we learn about the woman？
(15)
A. She is the supervisor of the HR department.
B. Her friend is the supervisor of the HR department.
C. She can help the man to get an interview opportunity.
D. She has some relatives working for the company.
A．The relationship the company establishes with its customers.B．Legal responsibilities
A. The relationship the company establishes with its customers.
B. Legal responsibilities shared by the company and its customers.
C. Responding to the customers' complaints.
D. Seeking the customers' feedback actively.
Sellers have the right to refuse the deal if the offer is lower than ______.
A. the minimum starting bid
B. the reserve price
C. the average market price
D. the wholesale cost
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