What is a very important element of communication? ()
A. language
B. arrangement
C. feedback
D. behavior
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What differences between participants make communication more or less difficult? ()
A. gender
B. relationship
C. culture
D. all of above
Our relationships will suffer when ________. ()
A. we are not on time
B. we lack sensitivity and fail to consider the feelings of others
C. we cannot control our feelings
D. we are unhappy
Physical objects are sometimes passed around as part of a presentation. Which of the following statements is NOT true about their use?
A. Use of a physical object introduces the sensory dimension of touch.
B. Use of a physical object may be a distraction from listening.
C. Use of a physical object may involve a cutaway model to show parts.
D. Use of a physical object does not reinforce the message.
All of the following can help establish the credibility EXCEPT ____?
A. using the official websites
B. using a document published within the recent few years
C. using a source that has no clear leanings on one side of an issue
D. using an article affiliated with an organization that may have a political agenda
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