How should a service representative provide closure at the end of a call for a client?()
A. Explain the issues of the call, the steps taken to resolve them and query the client if they have any additional needs.
B. Explain the solution to the issue and then provide the client with the technicians contact information in case they have any questions.
C. Give the client a technical explanation on the issue and how it was fixed; throw any faulty equipment in the clients garbage.
D. Proceed to the next service call, check back with the client in a week to see if they have any additional needs.
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确定知情权为基本人权之一的《世界人权宣言》产生于()
A. 1983年
B. 1984年
C. 1985年
D. 1986年
Which of the following is the FIRST step a technician should take when troubleshooting a device issue?()
A. Gather information from the customer.
B. Isolate the problem on the device.
C. Read the service documentation for possible causes.
D. Check the parts life counters.
一旦数据到达,将首先触发Winsock控件的()。
A. DataArrival事件
B. ConnectionRequest事件
C. DataSend事件
DataGet事件
以下叙述中错误的是()。
A. 一个工程中只能有一个Sub Main过程
B. 窗体的Show方法的作用是将指定的窗体载入内存并显示该窗体
C. 窗体的Hide方法和Unload方法的作用完全相同
D. 若工程文件中有多个窗体,可以根据需要指定一个窗体为启动窗体