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Complete the following letter of complaintwith the given words.Change the form if necessary.pity/ consideration/ affect/ order / faithfully/ rangeDear Sir,Iam happy that the refrigerator we ____1____last week has arrived on time. But it is a great __2____that we find there is something wrong with the refrigeration facilities.After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃,far from the standard temperature____3____from 0℃ to 9℃。This problem has____4_____our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind___5_______.Yours______6_____,Li Ming

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Read the Résumé and put the following headings into the proper position.PERSONALITYPERSONAL INFORMATIONWORK EXPERIENCEEDUCATION OBJECTIVESKILLSRÉSUMÉ____________1_______________Name: Lin XinyiGender: femaleDate of birth: 25 March 1986Marital status: singleAddress: 99 Aiguo Road, ShenzhenTel: 130056999Email: linxinyi@hotmail.com_________2__________________Administrative Assistant___________3________________2004-2007 Jiangsu PolytechnicMajoring in Business EnglishMain courses taken: Business English, Practice of International Trade, Human Resources Management, Business Interpretation, E-commerce_________4__________________07/2007-presentSecretary to General Manager, Shenzhen Star Electronics Co., Ltd.Main duties: receiving visitors, arranging meetings and appointments___________5________________Fluent English, conversational JapaneseWorking knowledge of Microsoft Word, Excel, and PowerPointDriving license___________6________________Outgoing, creative, cooperative, hardworkingINTERESTTennis, music, traveling

Complete the following letter of adjustment with the given expressions.We will send you Please accept our apologyThank you for your letter We are so sorry thatDear Mr. Benson,___________1____________ of March 12.____________2_______________the computer you bought from us arrived in such poor condition. It might have been damaged during shipment.__________3__________________a new computer as soon as possible. To ensure it reaches you safely, it will be double-packed this time.___________4__________________for the inconvenience it has caused.Yours sincerely,Emily WatsonEmily WatsonCustomer Service Manager

Complete the following letter by filling in the blanks with the words given below.ColorSizePricePaymentCommodityQuantityDear Ms Liu,We are pleased to receive your letter of May 4 and thank you for your interest in our women’s leather shoes. As requested, we have pleasure to offer as follows, subject to your acceptance reaching here by July 30, 2020:_______1__________: women’s leather shoes________2_________: 34, 35 &36________3_________: black, white and red_______4__________ : 400 pairs________5_________: each pair at US $50 CIF Singapore________6_________: by confirmed irrevocable L/C at sightShipment : 30 days after receipt of L/CWe look forward to receiving your order.Yours faithfully,

Thefollowingisanapplicationletter.Pleasefillintherightwordtocompleteit,thefirstletteralreadygiven.Inreplytoyour1.a_________inthenewspaperofJuly23,IwishtosaythatIam2.a_________forthepostyouoffer.I’m32yearsoldanda3.g_________ofTCCCollege.My4.e_________inthislineofworkincludesfiveyearsasasalesmanwithABCCompany.Thereasonformyleavingmypresentemploymentisthattheyareclosingtheiroffice.Iamenclosingmyresumetogetherwithmyphoto.Asregardssalary,Iwouldliketostartwith¥4,500permonthpluscommission.Ifyouwouldliketoknowmymoreaboutmyability,Icanbeavailableforan5.i_________atanytimeconvenienttoyou.

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