Dear Client,Office Angels Agency is advising businesses to plan as far ahead as possible to ensure guaranteed staff cover during holiday periods. There is now a serious shortage of skilled secretarial and administrative staff and this is expected to get worse over the next twelve months.Businesses which require staff with experience of specialist computer applications are the most at risk. You are advised to contact our agency well before the staffs are actually needed to be certain of filling gaps with adequately trained personnel. If you don’t, it’s almost certain that you will be left without the skills needed to keep your office running smoothly.The reason for the shortage of secretarial staff appears to be a combination of two factors. There has been an increase in the demand for secretarial services over the last few years, and at the same time there has been a lack of students deciding to choose secretarial studies.Office Angels Agency would like to emphasize that businesses should not underestimate the difficulty of getting experienced temporary staff. It is also necessary to make the point that businesses should be prepared for the fact that they may have to pay more for this kind of service in the future. According to Office Angels Agency, what fact should businesses be prepared for They may have to () in the future.
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A—The role of the chief negotiator B—Controlling negotiationsC—Committing to the results D—Site selectionE—Setting the agenda F—Keeping the upper handG—Initiating negotiations H—Basic protocolI—Reaching consensus J—The function of biasK—Formulating a workable strategy L—Selecting team membersM—Sizing up your counterparts N—Negotiating stylesO—Getting your message through P—Reporting the results ()基本礼节()执行谈判结果
Insomnia (失眠) is the inability to sleep calmly and relaxedly. It is a problem to nearly everyone at some time. A person may be awake for an hour in the middle of the night and then, next morning, may feel that he hardly slept all night. Normally, worry about not getting enough sleep is the worst aspect of most insomnia. If insomnia occurs repeatedly, it is important to find its possible causes and try to correct them.Any of simple factors may make one feel difficult to fall asleep. His mattress (床垫) may be too soft or too hard. If there are too many blankets (毯子) on a hot night, he may be too warm; if the mattress is too light he may feel cold during the night. The bedroom itself may be overheated or too cold. If it is not dark enough, or too noisy, this may cause difficulty in sleeping. Eating shortly before going to bed may also be responsible for insomnia. Drinking tea or coffee can also make people awake.The cause of insomnia may be easy to correct. The sufferer should check the mattress, and bedroom temperature, and make any necessary changes. He should relax for an hour or two before bedtime, perhaps by reading a book, watching television or taking a warm bath. If he wakes during the night he should try turning on the light and reading for a while. Taking warm milk and a biscuit or two may be helpful. According to the passage, which of the following is NOT true about insomnia().
A. It is a kind of disease.
B. It might occur to any person.
C. It may be easy to cure.
D. Simple factors can lead to insomni
Conversation: This part is to test your listening ability. It consists of 3 sections.Section A Conversation: This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the centre.
A. In spring.
B. On every weekend.
C. On everyday.
D. In summer.
Conversation: This section is to test your ability to comprehend short passages. You will hear a recorded passage. After that you will hear five questions. Both the passage and the questions will be read two times. When you hear a question, you should complete the answer to it with a word or a short phrase ( in no more than 3 words) . The questions and incomplete answers are printed in your test paper. You should write your answers on the Answer Sheet correspondingly. Now the passage will begin. How many children does an average British family have The average children number in Britain is _________.