Interpersonal communication is your interaction with others. Talking to a friend on campus, chatting to a(n) (67) friend on campus, chatting on the phone with a classmate about a(n) (68) test, arguing the (69) of a movie with friends, discussing strategies for accomplishing tasks at work, (70) for a job, and. planning the future (71) a loved one are all forms of interpersonal communication. Effective interpersonal communication (72) our sensitivity to others and to the situation. One goal of effective interpersonal communication is to maintain relationships, and forming (73) messages that accurately convey our ideas and feelings (74) not offending the other person is key (75) our success. Effective interpersonal communication (76) us. People who can clearly express their ideas, beliefs, and opinions become influential and (77) control over what happens to them and to others that they (78) . When we accurately and precisely (79) our thoughts, others gain a better (80) for our position. Their understanding and appreciation make it more likely that they will respond in (81) that are consistent with our needs. Effective interpersonal communication helps us manage the (82) we create. Presenting ourselves in such a way that others will (83) and trust us is important in both public and private (84) —whether we’re communicating in a professional setting, (85) our interpersonal skills are vital to getting a job, holding a position, or rising in an organization, or in a private setting where we’re trying to (86) and maintain relationships.

A. approaches
B. methods
C. ways
D. ends