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To: Lee BrightFrom: FiilmoreBankDear Mr Bright: Thank you for your email dated Oct 14 regarding a fee charged to your checking account In answer to your question, the fee of $25 was charged because your average daily balance for the month of September dropped below $5,000 This is in line with the policy that governs your account, which is a Privilege Plus account To avoid this fee in the future, please maintain an average daily balance of $5,000 in the account Or, you can switch to a different type of checking account The Privilege Basic account, for example, has no minimum balance requirement Of course, it also does not entitle you to the benefits of Privilege Plus status: free checks and debit cards, enhanced online security, and online banking services at no charge If you would like to make a change, you can contact a customer service representative at 555-2904 Also, because you are such a valued customer, we will go ahead and refund the fee in question However, this is a one-time action; in the future, any fees will be applied to your account So we encourage you to take the necessary steps to ensure that your account remains in good standing As always, thank you for banking with us 167 What is mentioned about Privilege Basic accounts
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Itinerary — Travel Plus Tour CompanyTour: City Highlights Tour, BarcelonaDate: April 24, 2011 All tours begin at the Travel Plus Tour office, on the first block of La Rambla. Please arrive at least 15 minutes prior to the first time listed on this itinerary.\r\n \r\n 8:15\r\n Meet at tour office, introduction of guide.\r\n \r\n \r\n 8:30-10:00\r\n Walk to and tour the gothic cathedral, including 30 minutes of guidedexplanation inside and 30 minutes free time. No food or drink inside!\r\n \r\n \r\n 10:00-10:45\r\n Tour nearby ruins of the ancient Roman site of Barcino.\r\n \r\n \r\n 10:45-11:45\r\n Visit the Pablo Picasso Museum.Please note: the museum is quite large, so budget your time to see onlythose exhibits in which you are most interested.\r\n \r\n \r\n 11:45-1:00\r\n Walk to a nearby restaurant for a traditional Spanish lunch. The cost ofthe meal is NOT included in the price of this tour.\r\n \r\n \r\n 1:00-2:30\r\n Take the metro to the Sagrada Familia cathedral and tour the structure.\r\n \r\n \r\n 2:30-4:30\r\n Take the metro to Parc Guell and tour the fountains, sculptures, andgrounds.\r\n \r\n \r\n 4:30-5:00\r\n Take the metro back to the tour office, or depart from the group at ParcGuell.\r\n \r\n When should tourists arrive at the tour office in the morning
TO: Jenny Wong Greetingsl According to our records, it’s time for your annual vision checkup. Yearly checkups are recommended to ensure that your glasses prescription has not changed. Wearing glasses with an improper prescription can lead to headaches, eye strain, and further vision loss. As you know, Thompson Vision Care operates three clinics around the city. Please call us to set up an appointment for the time and place mosi convenient to your schedule. We look forward to your visit. - The Thompson Vision Care team - Why did Ms. Wong receive this note
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