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The Bosses Speak Adam Rogers is an executive recruitment specialist who has turned to writing. The result is this book, based on interviews with twenty Chief’ Executives. Each top manager -- none of them famous names, surprisingly -- is .given a short chapter, and there is some introductory material and a conclusion. This means you can jump from one person to another, in any order, which is good for people who are too busy to read a book from cover to cover. For a management book it isn’t expensive, although whether it’s good value for money is doubtful. Some of the twenty interviewees started their own businesses, while others joined a company and worked their way up. Some are fairly new in their position, and others have had years of experience, though, strangely, Rogers doesn’t seem interested in these differences. The interviewees work in everything, from retailing to airlines to software, and it is this variety that forms the main theme of Rogers’s book. I have to say that Rogers’s approach annoys me. He rarely stays at a distance from his interviewees, who are mostly presented in their own, positive words. If this were always the case, at least you would know where you were. But he seems to dislike certain interviewees. As a result, I don’t know whether to accept any of his opinions. It also means that the book gives no clear lessons. At the very least, I expected to learn what makes a successful Chief Executive. But these people seem to share two types of qualities. Some of them are very common, suggesting that anyone can be equally successful, which is definitely not the ease. And the other qualities are ones which most successful bosses I’ve seen definitely do not have. So in the end I’m no wiser about what really goes on. Perhaps I’m being unfair. As long as you don’t think about whether you’d like them as friends, and pay no attention to most of the advice they give, the most readable parts are where the bosses describe their route to their present position. Rogers seems to think that his book would be useful for people aiming for the top, and that it might even make a few want to start their own company; but, in fact, what they could learn here is very limited. Seen as light business reading for a doctor or teacher, though, this book would provide some good entertainment. Which parts of the book did the reviewer most enjoy reading

A. How the interviewees became Chief Executives.
B. What sort of people the interviewees are.
C. The advice given by tile interviewees.

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What is Henry most interested in discussing

A. Computer systems.
B. Flexible working hours.
C. Staff performanc

Customer Service Centre Manager Wanted It’s no use providing excellent services if the people they’re designed for don’t know about them, or aren’t sure how to (29) them. That’s why we’re opening a Customer Service Centre in October which will provide a model for (30) more units of this type. The Centre will be on a busy high street so that everyone can see it. (31) the manager, you’ll be the driving force behind this new venture. To work (32) this exiting new post, you should have at least two years’ management experience ill customer services. Your ability to think (33) and your knowledge of local businesses will (34) you to plan and run the operations of the Centre to the highest standards and (35) budget. (36) your strong leadership skills, you’ll ensure a happy and open environment (37) all your people can develop, and the service (38) is always improving. You will need to communicate well, (39) with those working in the Centres and external contacts, and you will be required to (40) excellent presentation and negotiation skills.

A. allow
B. let
C. make

The Bosses Speak Adam Rogers is an executive recruitment specialist who has turned to writing. The result is this book, based on interviews with twenty Chief’ Executives. Each top manager -- none of them famous names, surprisingly -- is .given a short chapter, and there is some introductory material and a conclusion. This means you can jump from one person to another, in any order, which is good for people who are too busy to read a book from cover to cover. For a management book it isn’t expensive, although whether it’s good value for money is doubtful. Some of the twenty interviewees started their own businesses, while others joined a company and worked their way up. Some are fairly new in their position, and others have had years of experience, though, strangely, Rogers doesn’t seem interested in these differences. The interviewees work in everything, from retailing to airlines to software, and it is this variety that forms the main theme of Rogers’s book. I have to say that Rogers’s approach annoys me. He rarely stays at a distance from his interviewees, who are mostly presented in their own, positive words. If this were always the case, at least you would know where you were. But he seems to dislike certain interviewees. As a result, I don’t know whether to accept any of his opinions. It also means that the book gives no clear lessons. At the very least, I expected to learn what makes a successful Chief Executive. But these people seem to share two types of qualities. Some of them are very common, suggesting that anyone can be equally successful, which is definitely not the ease. And the other qualities are ones which most successful bosses I’ve seen definitely do not have. So in the end I’m no wiser about what really goes on. Perhaps I’m being unfair. As long as you don’t think about whether you’d like them as friends, and pay no attention to most of the advice they give, the most readable parts are where the bosses describe their route to their present position. Rogers seems to think that his book would be useful for people aiming for the top, and that it might even make a few want to start their own company; but, in fact, what they could learn here is very limited. Seen as light business reading for a doctor or teacher, though, this book would provide some good entertainment. The reviewer recommends the book for people who

A. intend to set up in business.
B. want to become senior managers.
C. are outside the field of business.

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