What can be done if a guest request to make the room when he/she is out but nothing has been done when he/she comes back?
A. send a room attendant to clean the room right away
B. offer a complimentary drink in the coffee shop
C. offer a dinner coupon
D. make an apology
The room ___________________, and there are no fresh towels in the bath room.
A. had not been make
B. has been made
C. has not been made
D. has been make
A: Housekeeping Department. Can I help you? B: Yes, the toilet is ____________ and won’t _____________ properly.
A. clog, flushed
B. clogged, flush
C. block, flushed
D. blocked, flush
We’ll send ______________to repair it immediately.
A. repairman
B. a maintenance
C. maintenance
D. a electrician