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根据下列材料回答116—120题: 以下是反映我国人才资源现状的一些数据:在高层次人才方面,两院院士由刚建院的233人和96人,发展到2003年的688人和663人。在教育科技人才方面,2003年中国科技人员总数达320多万人,比1993年增长近1/3。从我国专业技术人才队伍的学历来看,从1999年到2003年本科人才的比例由18.1%上升到24.2%。从全国的国有企事业单位专业技术人员的变动来看,1990年国有企事业单位总人数为9443万人,到2003年降到5575万人,但是,专业技术人员总数却由1080.9万人增长到2174万人。以平均每万名职工中拥有专业技术人员的比例来看,1990年为1144.7人,到2003年增为3899.5人。 在全国29个专业技术系列中。高级职称以上的高层次人才总计为157.3万人,仅占人才总量的5.5%。 目前,我国企业专业技术人员比例偏低,仅占35%,远低于美、英的80.8%和61.4%。我国高级技工占职工总数的比重仅占5%,西方发达国家这一比例超过35%。 2003年与1990年相比,国有企事业单位中的专业技术人员占国有企事业单位职工总数的比例上升了:

A. 22.6个百分点
B. 25.3个百分点
C. 27.5个百分点
D. 28.8个百分点

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部门预算对“部门”本身有严格的资质要求,要限定那些与财政直接或间接发生经费领拨关系的一级预算单位为预算部门。

A. 对
B. 错

行政调解:是指在国家行政机关的主持下,以当事人双方自愿为基础。以国家法律、法规及政策为依据,以自愿为原则,通过对争议双方的说服与劝导,促使双方当事人互让互谅、平等协商、达成协议,以解决有关争议而达成和解协议的活动。 以下属于行政调解行为的是:

A. 街道社居委对辖区内邻里纠纷进行调解
B. 工商局所辖的消费者协会对消费纠纷进行调解
C. 交警队对车辆碰撞事故进行责任认定.提出调处意见
D. 某市经济仲裁委员会对企业之间的经济合同纠纷进行调解

一个人从饮食中摄入的胆固醇和脂肪越多,他的血清胆固醇指标就越高。存在着一个界限.在这个界限中,二者成正比。超过了这个界限,即使摄人的胆固醇和脂肪急剧增加,血清胆固醇指标也只会缓慢地有所提高。这个界限对于各个人种是一样的,大约是欧洲人均胆固醇和脂肪摄人量的1/2。 可见:

A. 中国的人均胆固醇和脂肪摄入量是欧洲的1/2,但中国的人均血清胆固醇指标不一定等于欧洲人的1/2。
B. 如果把胆固醇和脂肪的摄入量控制在上述界限内,就能确保血清胆固醇指标的正常
C. 上述界限可以通过减少胆固醇和脂肪的摄入量得到降低
D. 3/4的欧洲人的血清胆固醇含量超出正常指标

Passage Two Is the customer always right The answer, it seems, depends on which country you are in. Shopping is very much a part of a country’s culture, and attitudes to shopping and consumers vary from country to country just as much as climate or taste in food. From the air-conditioned American shopping centers to the street market of African towns, the way we shop shows the way we see ourselves and our relationships with other people. Business competition in Europe has given consumers increased power. This has meant falling prices, plenty of special offers and a re-examination of what customer service really means. People often point to America as an example of excellent customer service. In restaurants in the south of the USA, for example, waiters compliment you on your clothes, ask about your day, compliment you on the wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction. Anyone who has waited 30 minutes to be served in a restaurant might well dream of such attention, but do Europeans really want US style service?As a friend of mine once told me,” By the end of the evening I had spent as much time talking to the waiter as to my wife.” It is a question of expectations. Different nationalities expect different types of service. A Chinese-American friend loves telling people about how her Chinese mother shops for clothes. “First of all she waits until they are on sale, then she bargains until she gets an even better price and then she finds some small fault with the product and demands a further reduction. She never buys anything at the regular price.” Could you imagine trying such tricks in a department store in your country Attitudes to service are, of course, affected by employers’ attitudes to their workers. As American sales and service personnel are heavily reliant on commission and tips, they have more motives to provide more service. But is this fair Do we think it is fair to ask shop assistants to work late evenings, Sundays and 12 hour shifts It might not be a case of “Is the customer always right” but a case of “How much service is it fair to expect” Why does the author use the Chinese mother’s shopping experience as an example

A. To warn shop assistants of tough customers.
B. To teach people how to get better service as customers
C. To criticize some improper shopping behavior.
D. To show how different people’s expectations of service are.

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