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客户给秘书小张打来电话,要求对已商定的下周会议议程作调整,但理由是不合情理的。小张开始时认真接听并耐心解释。随后有其他客户来访,小张边听电话边关照来访者。客户固执己见,喋喋不休,小张按捺不住地对着电话大声说：“会议安排早已通知所有客户,不可能再改变,你自己调整吧!” 小张在接听的开始阶段符合有效沟通的( )原则。
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Taking a Nap During the Day Medical experts say most Americans do not get (51) sleep. They say more Americans need to rest for a short period in the middle of the day. They are advising people to sleep lightly before (52) with other activities. One study earlier this year found that persons who sleep for a few minutes during the day were less (53) to die of disease. The study followed more than 2,300 Greek adults (54) about six years. Adult who rested for half an hour (55) three times a week had a 37 percent lower risk of dying from heart disease than those who did not nap. Study organizers said the strongest evidence was in working men. They said naps might improve (56) by mitigating tension caused by work. Some European and Latin American businesses have supported the (57) of napping for many years. They urge people to (58) work, go home and have a nap before returning. In the United States, some companies let workers rest briefly in their offices. They believe this reduces in their offices. They believe this reduces (59) and accidents, and (60) increases the amount of work a person can do. Sleep experts say it is likely that people make more mistakes at work than at other times. They say people should not carry out important duties when they feel (61) . And they say the best thing to do is to take a nap. About twenty minutes of rest is (62) you need. Experts say this provides extra energy and can increase your effectiveness (63) the end of the day. But experts warn that a nap (64) last no more than twenty to thirty minutes. A longer nap will put the body into deep sleep and waking up will be (65) .
某教员到一所中学进行教育达标验收工作时听了一节“培智班”的语言课，教师较好地完成了教学任务。美中不足的是，在教师讲课期间总有一位学生未经教师许可就离开座位跑到讲台上去领读、表演，甚至跑到教室后面的饮水处去喝水。事后了解到，这位学生是“培智班”中相对聪明的学生，是同班学生中识字多、发音准、吐字清楚的一位。该任课教师对该生的这种行为也进行过多次的教育，但无济于事。 试结合相关理论分析并帮助这位任课教师解决这一班级教育现象。
公文格式不规范,就会影响公文的( )效力,甚至根本就没有法定效力。
[背景资料] 某水利工程施工项目经过招标，建设单位选定A公司为中标单位。双方在施工合同中约定，A公司将设备安装、配套工程和桩基工程的施工分别分包给B、C、D三家专业公司，业主负责采购设备。 该工程在施工招标和合同履行过程中发生了下述事件： 事件一：施工招标过程中共有6家公司竞标。其中F公司的投标文件在招标文件要求提交投标文件的截止时间后半小时送达；G公司的投标文件未密封。 事件二：桩基工程施工完毕，已按国家有关规定和合同约定做了检测验收。监理工程师对其中5号桩的混凝土质量有怀疑，建议建设单位采用钻孔取样方法进一步检验。D公司不配合，总监理工程师要求A公司给予配合，A公司以桩基为D公司施工为由拒绝。 事件三：若桩钻孔取样检验合格，A公司要求该监理公司承担由此发生的全部费用，赔偿其窝工损失，并顺延所影响的工期。 事件四：建设单位采购的配套工程设备提前进场，A公司派人参加开箱清点，并向监理机构提交因此增加的保管费支付申请。 事件五：C公司在配套工程设备安装过程中发现附属工程设备材料库中部分配件丢失，要求建设单位重新采购供货。 事件三中A公司的要求合理吗为什么
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