TELEPHONE MESSACEFinance and Expenditure DepartmentDate: February 10Time: 2:00 p.m.Message taken by: Nancy JohnsonMessage for: Ryan ShermanWHILE YOU WERE OUT_Mr. Cavanaugh called.Will call back at 5:00 p.m.Message: The president is worried about the latest figures from our company’s efficiency report. On the phone, he made reference to the overhead costs, including miscellaneous expenses, which have increased significantly in recent months. The president is very concerned about this. His assessment is that since we began outsourcing to Phones on the Go, our overseas telecommunications contractor, our own productivity has dropped dramatically.He wants to talk to you about conducting a company-wide survey on the possible causes, and he wants to discuss conducting an intensive study on the year’s fiscal outlook. What is this message about ?()
A. The new process for filing miscellaneous expenses
B. The risks of relocating the company’s headquarters
C. The company’s expansion into overseas markets
D. The assessment of a company’s financial performance
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25% Off All Camping Gear!Just in time for summer, Great Outdoors announces a new promotion on its outdoor gear. Tents, sleeping bags, portable chairs, barbecues, and all camping equipment to meet the seasonal demand ... are now 25% off.At Great Outdoors, we are famous for our tents. Our innovative and sophisticated designs, coupled with our use of quality material. ensure our tents are absolutely top-of-the-line. We guarantee that our tents are 100% waterproof and durable under any circumstances. In fact, all purchases feature a two-year warranty to back this claim up. If your new tent tears or leaks, we’ll replace it or refund you money.And now when you buy a Great Outdoors three-season tent, you’ll receive a long-sleeve thermal undershirt at no extra cost. It’s the perfect garment to keep you warm on your outdoor adventures, even late into the autumn season.Don’t delay! This special offer ends the first of July.From: Clive Winston <winstonlove@uscomniunications.com>To: The management <purchase@greatoutdoors.com>Subject: Group purchaseTo all the Management of Great Outdoors,I work in a large office with over 100 colleagues. Many of us belong to an outdoors club, and have purchased items from your store in the past.I would like to express my personal satisfaction with your outdoor products, which I have been using for many years. The design and fabrics are compatible with the most rugged of lifestyle like my own.Your products offer maximum water protection, they’re long-lasting, and they’re comfortable, so they are in great demand among our members. Many people in our club are looking for new camping equipment, so we have decided to arrange a large group purchase.Unfortunately, before we could complete our list of the products everyone wants to buy, we missed your summer promotion on camping gear. And although we’ve the detailed policies on your website, we have not been able to find any special offers on group purchases. Since our club is prepared to make such a large purchase, we are hoping that the management at the Great Outdoors will authorize a group discount on our order.We are expecting to receive a prompt response to our request.Sincerely,Clive Winston According to the advertisement, what special offer is the company making ?()
A discount on all outdoor equipment
B. A two-year warranty on everything in stock
C. A free giveaway with any large purchase
D. A new line of winter camping gear
This notice concerns all employees who use the conference rooms. Starting immediately, you will need to officially reserve any conference room you wish to use. Any reservations of longer than three consecutive hours will require the written approval of your department manager.Reservation forms are available in the employee lounge. You must submit each form to your department secretary at least three business days in advance. If you need to cancel a meeting, please be sure to inform the secretary so that your reservation may be canceled as well. Any employees using the conference rooms without proper authorization will be asked to leave.Thank you in advance for your cooperation in this matter.Joseph MohammadAssistant Director of OperationsFrom: Holly Graham <graham1917@nkkcompany.com>To: Joseph Mohammad <mohahello@nkkcompany.com>Subject: About the reservation of conference roomDear Joseph,I’m writing in response to your notice on reserving conference rooms. As a company sales manager, I have to say that my salespeople are not too happy with this sudden change in procedure.Please keep in mind that they are often away on business trips or working on other assignments that keep them out of the office for long periods of time. They simply don’t have the time to check the schedule and make reservation like on-site employees. If one of our clients shows up unexpectedly, it will be embarrassing for everyone if we don’t have a conference room available. I’d like you to consider making an amendment to the rule, allowing our sales force to reserve conference rooms at short notice. Thanks.Holly Graham Who was the email written by ?()
A client
B. A salesperson
C. A contractor
D. A sales manager
Beaufort Tailors442 Oakmount Rd.Bedford, NER3W 4P7September 10, 2008Dear customer,Beaufort Tailors is proud to announce the re-opening of our store on Beauville St., in the town of Beaufort. After being closed for two months for expensive renovations, we are set to re-open on Saturday, September 16th.As always, our business will be making customized garments with high-quality textiles, tailored to meet your requirements. In celebration of our re-opening, there will be a gift giveaway event outside our store, between 12:00 and 1:00 p.m. Come and see what kind of free items we offer!We’re also offering a unique one-day deal to our customers who have shown us their patronage over the year, and those who are new clients of Beaufort Tailors. For one day only, when you order custom-made apparel-suits, silk dresses, pants, or jackets — you will receive 10% to 25% off the regular charge. The discount applies to any material, from silk to cotton. The offer is valid between 9:00 a.m. when our store opens, and 9:00 p.m. when our store closes on the 16th.We thank you for your patronage, and look forward to seeing you at our re-opening ceremony.Beaufort Tailors. There is no substitute for custom-made attire. Which is NOT true about the company offer ?()
A free gifts event for the visitors
B. A separate deal for regular customers
C. A discount on women’s dresses
D. A custom-made product
To: Staff of the Marketing DepartmentFrom: Colleen Dane, Director of MarketingDate: November 6thThis memo is to inform all marketing staff that there will be a mandatory meeting on Tuesday, November 14th at 2:00 p.m.The meeting will be conducted via a video-conference with our company headquarters in Seattle. Form the head office, Joe Lamond, our company vice president, will give us feedback and ask questions regarding our proposals for the new advertising strategy.What do we, the marketing team, want to accomplish in this meeting The goal is simple: We hope to elicit the vice president’s consent for our print media campaign on the new Spring Shoe. Once we receive his approval, we can go ahead and offer our proposal to the advertising firm. If any staff member cannot attend this meeting, that employee is obliged to submit, in writing, a reason for their absence.Colleen DaneDirector of MarketingTo: Colleen Dane, Director of MarketingFrom: Keith Wilson, Senior Marketing ConsultantDate: November 7thDear Ms. Dane,I’m writing in response to your department-wide memo of November 6th.Upon review of my schedule, I have to report that I cannot accommodate your request for attending the meeting on the 14th. I have a long-standing commitment on that same afternoon to attend the opening ceremony of our new factory in Wichita.As a consultant, I regret having to miss the meeting, as it’s necessary for me to be actively involved in our new advertising campaign. Unfortunately, the president himself insisted that I be present at the upcoming ceremony.What I propose is a sort of compromise for my absence. Sheila Parks, a junior on our marketing team, is willing to transcribe the minutes for me so I can review the meeting’s content in detail when I return to the office. If the vice president addresses a question to me directly, I will respond promptly by contacting him by email or phone. Also, I will ask Joe Dunn, senior manager of the marketing team, to brief me on the meeting’s outcome.Please understand my position. I wait for you reply.Keith Wilson Which of the following does Mr. Wilson NOT mention as part of his compromise ?()
A colleague will record the meeting
B. He will meet the vice president directly in Wichita
C. A colleague will summarize the outcome of the meeting
D. He will quickly answer inquiries made by the vice president