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Social customs and ways of behaving change. Things which were considered impolite many years ago are now acceptable. Just a few years ago, it was considered impolite behavior for a man to smoke on the street. No man who thought of himself as being a gentleman would make a fool of himself by smoking when a lady was in a room.Customs also differ from country to country. Does a man walk on the left or the right of a woman in your country Or doesn"t it matter Should you use both hands when you are eating Should leave one in your lap or on the tableThe Americans and the British not only speak the same language but also share a large number of social customs. For example, in both America and England people shake hands when they meet each other for the first time. Also, most Englishman will open a door for a woman or offer their seat to a woman, and so will most Americans. Promptness (准时) is important both in England and in America. That is, if a dinner invitation is for 7 o"clock, the dinner guest either arrives close to that time or calls up to explain his delay.The important thing to remember about social customs is not to do anything that might make other people feel uncomfortable—especially if they are your guests. When the food was served, one of the guests started to eat his peas with a knife. The other guests were amused or shocked, but the host calmly picked up his knife and began eating in the same way. It would have been bad manners to make his guest feel foolish or uncomfortable. The author of this article may agree with which of the following()

A. The guest who ate his peas with a knife.
B. The other guests who were amused or shocked.
C. The host who picked up his knife and began eating in the same way.
D. None of the above.

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In its early history, Chicago had floods frequently, especially in the spring, making the streets so muddy that people, horses, and carts got stuck. An old joke that was popular at the time went something like this: A man is stuck up to his waist in a muddy Chicago street. Asked if he needs help, he replies, "No, thanks. I"ve got a good horse under me."The city planner decided to build an underground drainage (排水) system, but there simply wasn"t enough difference between the height of the ground level and the water level. The only two options were to lower the Chicago River or raise the city.An engineer named Ellis Chesbrough convinced the city that it had no choice but to build the pipes above ground and then cover them with dirt. This raised the level of the city"s streets by as much as 12 feet.This of course created a new problem: dirt practically buried the first floors of every building in Chicago. Building owners were faced with a choice: either change the first floors of their buildings into basements, and the second stories into main floors, orhoistthe entire buildings to meet the new street level. Small wood-frame buildings could be lifted fairly easily. But what about large, heavy structures like the Tremont Hotel, which was a six-story brick buildingThat"s where George Pullman came in. He had developed some house-moving skills successfully. To lift a big structure like the Tremont Hotel, Pullman would place thousands of jackscrews (螺旋千斤顶) beneath the building"s foundation. One man was assigned to operate each section of roughly 10 jackscrews. At Pullman"s signal each man turned his jackscrew the same amount at the same time, thereby raising the building slowly and evenly. Astonishingly, the Tremont Hotel stay open during the entire operation, and many of its guests didn"t even notice anything was happening.Some people like to say that every problem has a solution. But in Chicago"s early history, every engineering solution seemed to create a new problem. Now that Chicago"s waste water was draining efficiently into the Chicago River, the city"s next step was to clean the polluted river. What can we conclude about the moving operation of the Tremont Hotel()

A. It went on smoothly as intended.
B. It interrupted the business of the hotel.
C. It involved Pullman turning ten jackscrews.
D. It separated the building from its foundation.

I suppose that the most basic and powerful way to connect to another person is to listen. Just listen. Perhaps the most important thing we ever give each other is our attention, and especially if it"s given from the heart. When people are talking, there"s no need to do anything but receive them. Listen to what they"re saying. Care about it. Most times caring about it is even more important than understanding it. Most of us don"t value ourselves or our love enough to know this. It has taken me a long time to believe in the power of simple saying "I"m so sorry." when someone is in pain.One of my patients told me that when she tried to tell her story, people often interrupted to tell her that they once had something just like that happening to her. Subtly, her pain became a story about them. Eventually she stopped talking to most people. We connect through listening. When we interrupt what someone is saying to let them know that we understand, we move the focus of attention to ourselves. When we listen, they know we care.I have ever learned to respond to someone crying by just listening. In the old clays I used to reach for the handkerchiefs, until I realized that passing a person a handkerchief may be just another way to shut him down, to take them out of their experience of sadness. Now I just listen. When they have cried all they need to cry, they find me there with them.This simple thing has not been that easy to learn. It certainly went against everything I had been taught since I was very young. I thought people listened only because they were too shy to speak or did not know the answer. But now I know that a loving silence often has far more power to heal than the kindest words. It can be inferred from the passage that while communicating, ()

A. listening is a perfect way to respond to others
B. people keep silent because they don"t know the answer
C. keeping silent means being too shy to speak
D. it is easy to form the habit of listening silently

When I begin planning to move to Auckland to study, my mother was worried about a lack of jobs and cultural differences. Ignoring these 1 , I got there in July 2010. 2 I arrived, I realized the importance of getting a job 3 my living experience. Determined to do this 4 , I spent several weeks going door-to-door for a job, but found 5 response (回应).One afternoon, I walked into a building to ask 6 there were any job opportunities. The people there advised me not to continue my job search in that 7 . As I was about to 8 , a man who had been listening approached me and asked me to wait outside 9 . Nearly ten minutes later, he 10 . He asked me about my plans and encouraged me to stay 11 . Then he offered to take me to Royal Oak to 12 a job.I was a little surprised, but had a 13 feeling about him. Along the way, I realized that I had 14 resumes. Seeing this, the man 15 at his business partner"s office to make me fifteen 16 copies. He also gave me some 17 on dressing and speaking. I handed out my resumes and went home feeling very 18 . The following day, I received a 19 from a store in Royal Oak offering me a job.It seems that the world always 20 to you when you need it. And this time, it was a complete stranger who turned out to be a real blessing. 6()

A. why
B. wherever
C. whether
D. whenever

If you own a car, you are probably considering buying some kind of car insurance (保险). However, when you are actually purchasing car insurance, it can be difficult for you to decide which is your best choice. The ideal buying process is to first research and decide, then purchase.Research FirstBefore buying car insurance, you should find out the purpose of your purchase and how the insurance meets your needs.Decide on Suitable Car Insurance Policies (保单)A neglected part of car insurance is the part which covers medical bills. Medical payments can add up very quickly in an accident situation, and the insurance should cover the bills incurred (招致) both by you and by the passengers in your car. Make sure you know the full value that your insurance covers.Purchase the Best Car Insurance for Your NeedsYou have a number of choices when it comes to the actual purchase of the car insurance. Each has advantages and disadvantages, and these may be influenced by your individual taste and previous buying experience. Insurance companies may offer you good advice, but prices on the Internet are often better. According to the last paragraph, your choice of car insurance may also be influenced by ()

A. your driving habits
B. the kind of car to be insured
C. the attitude of your family members
D. your own taste and buying experience

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