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Questions 11 to 14 are based on the following passage. At the end of the passage, you will be given 20 seconds to answer the questions. Now, listen to the passage. How many universities were there in Britain in the year of 1960

A. More than 40.
B. Less than 18.
C. More than 20.
D. Less than 40.

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SECTION A CONVERSATIONS In this section you will hear several conversations. Listen to the conversations carefully and then answer the questions that follow. Questions 1 to 4 are based on the following conversation. At the end of the conversation, you will be given 20 seconds to answer the questions. Now, listen to the conversation. What can we know from the passage about the Tai girl

A. When she was 17 years old she got a driving license.
B. She cannot cope with the new situations very well.
C. She lived in a tragic and cold family.
D. She has three years’ experience in daycare.

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阅读以下材料，回答问题1，问题2和问题3。当今，管理软件已走向全面的企业级管理，其对服务的倚重日益增加，服务的重要性也引起了企业客户的充分重视。有调查数据显示，客户选择软件产品时将服务质量作为考虑第一因素的比例已经达到81.3%。但具体到如何看待服务，如何认识“以客户为中心”，仍然存在一些认识上的偏差。用先进的信息技术固化落后的业务和管理模式的失败例子依然存在，这样的客户化貌似尊重客户，实质上却是违背了用户真正的需求。 “以客户为中心”如今已成为众多管理软件厂商的服务信条。应该看到，这种中心观不仅是从“顾客是上帝”这类一般性产品服务观念中脱胎出来的，而更多是建立在适应用户需求、通过服务寻求软件与客户业务的最佳结合及最大限度的价值创造的基础上的。某电机厂有限公司是中国机电行业的龙头老大。1996年，该公司在持续了近十年的“单兵作战”的电算化方式后，决定全面推进财务管理信息化。同大多数企业一样，对于选择何种财务管理软件进行了一番慎重的考察，国内几家知名软件公司都是考察对象。但与当时大多数企业不同的是，除了产品性能、价格、公司发展趋势等因素外，该公司将服务看作一个最重要的评比标准。因此他们最终选择了以服务见长的某软件。该软件的服务定位于以客户为中心，提供实实在在的解决方案。为该电机厂的财务信息系统进行了彻底的客户化、改造：在内部银行无法与通用财务软件“对接”时，技术服务人员蹲点一个多月进行反复调试；系统共设置十四个网络站点，内容涵盖总账、报表、往来核算、内部银行对账、工资、固定资产等方面，整个网络的软、硬件的安装调试安装公司技术服务人员都坚持亲历亲为，杜绝任何一个疏忽可能给将来系统运行带来的影响。通过上面的例子用200字简要阐述以后在软件设计中应注意到哪几点。

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Questions 11 to 14 are based on the following passage. At the end of the passage, you will be given 20 seconds to answer the questions. Now, listen to the passage. Each university has its own governing council, in which ______ are NOT included.

A. members of the educational department
B. local merchants
C. local governors
D. some scholars

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Questions 23 and 24 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news. What did the seven Russian submariners suffer from

A lack of oxygen and low temperature.
B. Heavy fever.
C. Faint and headache.
D. Hunger and cold.

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Questions 11 to 14 are based on the following passage. At the end of the passage, you will be given 20 seconds to answer the questions. Now, listen to the passage. How many universities were there in Britain in the year of 1960

A. More than 40. B. Less than 18. C. More than 20. D. Less than 40.

Questions 11 to 14 are based on the following passage. At the end of the passage, you will be given 20 seconds to answer the questions. Now, listen to the passage. Each university has its own governing council, in which ______ are NOT included.

Questions 23 and 24 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news. What did the seven Russian submariners suffer from

A. More than 40.
B. Less than 18.
C. More than 20.
D. Less than 40.