题目内容
Before meeting the client at the airport, we have to prepare the _______ of the guest so as to know who he or she is at the airport.
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In making self-introduction, we usually say, “Please allow me to ________ myself.
We have to inform the guests of the schedule of the reception activities and consult their opinions before we receive the guests at the airport.
We should introduce a woman to a man.
The communication procedure mainly includes 6 parts, i.e. confirming the name of the guest, self-introducing, greeting, inquiring about the trip, offering help and confirming the later-on schedule.
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