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Sickness at work Small firms are counting the cost of sickness among employees. Research estimates that illness cost small businesses in Britain a month and a half in lost (21) last year. A recent (22) of more than 1,000 small and medium enterprises revealed that last year the average small business lost around 42 days through staff phoning in sick, and that this had a serious (23) on 27 per cent of smaller companies. Just over one in ten employees took time off for seven days in a (24) Of these, 9.5 per cent were ill for a week on more than one occasion. In Britain, employees can take sick (25) for up to a week before they have to produce a medical certificate. Owner-managers were far less likely to be off sick than their staff: 3.3 days on average, compared with the 10 days taken by employees. The head of the research team said, ’The most common (26) of absence was minor illness, such as colds or flu, but back strain, fractures and the like (27) for very nearly as much. Of greater (28) is that more that 40 per cent of employers felt that their employees’ sickness may not have been genuine.’ Employers can do more to protect themselves by drawing up adequate (29) of employment that outline the company’s sick pay (30) Enhanced sick pay is then at the employer’s discretion.
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Social customs and ways of behaving change. Things which were considered impolite many years ago are now acceptable. Just a few years ago, it was considered impolite behaviour for a man to smoke on the street. No man who thought of himself as being a gentleman would make a fool of himself by smoking When a lady was in a room.Customs are also different from country to country. Does a man Walk on the left or the right of a woman in your country Or doesn’t it matter What about table manner Should you use both hands when you are eatingThe Americans and the British not only speak the same language but also share a large number of social customs. For example, in both America and England people shake hands when they meet each other for the first time. Also, most Englishmen will open a door for a woman or offer their seat to a woman, and so will most Americans. Promptness is important both in England and in America. That is, if a dinner invitation is for 7 o’clock, the dinner guest either arrives close to that time or calls up to explain his delay.The important thing to remember about social customs is not to do anything that might make other people feel uncomfortable — especially if they are your guests. There is an old story about a man who gave a dinner party. When the food was served, one of the guests started to eat his peas with a knife. The other guests were amused or shocked, but the host calmly picked up his knife and began eating in the same way. It would have been bad manners to make his guest feel foolish or uncomfortable. "Bad manners" in the last sentence means()
An important businessman was asked to give a twenty-minute speech in another city. He was too busy to write it himself, so he asked his secretary to put one together for him out of a large book of speeches which she had on her desk. She typed one out for him, and he picked it up just in time to rush off to his plane. But when he gave his speech, it ran on for an hour, and the audience (听众) was getting very tired of it by the end.When the businessman got back to his office, he said to his secretary, "I told you it should be a twenty-minute speech!""That’s what I gave you," she answered, "the original and two copies. The original for you to read at the meeting, and two copies for the files, after you have checked them." Why was the audience getting restless and tired Because （）
An important businessman was asked to give a twenty-minute speech in another city. He was too busy to write it himself, so he asked his secretary to put one together for him out of a large book of speeches which she had on her desk. She typed one out for him, and he picked it up just in time to rush off to his plane. But when he gave his speech, it ran on for an hour, and the audience (听众) was getting very tired of it by the end.When the businessman got back to his office, he said to his secretary, "I told you it should be a twenty-minute speech!""That’s what I gave you," she answered, "the original and two copies. The original for you to read at the meeting, and two copies for the files, after you have checked them." What was the secretary asked to do（）
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