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TELEPHONE MESSACEFinance and Expenditure DepartmentDate: February 10Time: 2:00 p.m.Message taken by: Nancy JohnsonMessage for: Ryan ShermanWHILE YOU WERE OUT_Mr. Cavanaugh called.Will call back at 5:00 p.m.Message: The president is worried about the latest figures from our company’s efficiency report. On the phone, he made reference to the overhead costs, including miscellaneous expenses, which have increased significantly in recent months. The president is very concerned about this. His assessment is that since we began outsourcing to Phones on the Go, our overseas telecommunications contractor, our own productivity has dropped dramatically.He wants to talk to you about conducting a company-wide survey on the possible causes, and he wants to discuss conducting an intensive study on the year’s fiscal outlook. The word "outlook" in paragraph 2, line2 is closest in meaning to ().

A. reference
B. insight
C. forecast
D. responsibility

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From: Chad Becker, the Director of PersonnelTo: EmployeesOur financial advisors have finally reached a (24) on a plan designed to balance the company’s finances. The plan will require us to make some sacrifices, but the good news is that we will not have to give up any of our medical or retirement benefits.Beginning next year, the vacation allowance for regular full-time employees will be reduced from 12 working days to 10 working days. While this means less time off, we still have two full weeks of leave each year, which is (25) with the national average.Policies concerning overtime have also changed. Unfortunately, salaried employees will no longer be eligible to receive overtime bonuses for putting in extra hours. In addition, the overtime pay rate for part-time workers will be (26) by 5.5%, and this rate will only be applied when one full hour or more of overtime is worked.I realize these changes are upsetting, but they are necessary for the company to continue operating at a profit. If you have any questions, please stop by my office.Thank you 26()。

A. contested
B. lengthened
C. lowered
D. divided

This notice concerns all employees who use the conference rooms. Starting immediately, you will need to officially reserve any conference room you wish to use. Any reservations of longer than three consecutive hours will require the written approval of your department manager.Reservation forms are available in the employee lounge. You must submit each form to your department secretary at least three business days in advance. If you need to cancel a meeting, please be sure to inform the secretary so that your reservation may be canceled as well. Any employees using the conference rooms without proper authorization will be asked to leave.Thank you in advance for your cooperation in this matter.Joseph MohammadAssistant Director of OperationsFrom: Holly Graham <graham1917@nkkcompany.com>To: Joseph Mohammad <mohahello@nkkcompany.com>Subject: About the reservation of conference roomDear Joseph,I’m writing in response to your notice on reserving conference rooms. As a company sales manager, I have to say that my salespeople are not too happy with this sudden change in procedure.Please keep in mind that they are often away on business trips or working on other assignments that keep them out of the office for long periods of time. They simply don’t have the time to check the schedule and make reservation like on-site employees. If one of our clients shows up unexpectedly, it will be embarrassing for everyone if we don’t have a conference room available. I’d like you to consider making an amendment to the rule, allowing our sales force to reserve conference rooms at short notice. Thanks.Holly Graham The word "concerns" in paragraph 1, line 1 of the notice is closest in meaning to ().

A. affects
B. connects
C. points
D. worries

This notice concerns all employees who use the conference rooms. Starting immediately, you will need to officially reserve any conference room you wish to use. Any reservations of longer than three consecutive hours will require the written approval of your department manager.Reservation forms are available in the employee lounge. You must submit each form to your department secretary at least three business days in advance. If you need to cancel a meeting, please be sure to inform the secretary so that your reservation may be canceled as well. Any employees using the conference rooms without proper authorization will be asked to leave.Thank you in advance for your cooperation in this matter.Joseph MohammadAssistant Director of OperationsFrom: Holly Graham <graham1917@nkkcompany.com>To: Joseph Mohammad <mohahello@nkkcompany.com>Subject: About the reservation of conference roomDear Joseph,I’m writing in response to your notice on reserving conference rooms. As a company sales manager, I have to say that my salespeople are not too happy with this sudden change in procedure.Please keep in mind that they are often away on business trips or working on other assignments that keep them out of the office for long periods of time. They simply don’t have the time to check the schedule and make reservation like on-site employees. If one of our clients shows up unexpectedly, it will be embarrassing for everyone if we don’t have a conference room available. I’d like you to consider making an amendment to the rule, allowing our sales force to reserve conference rooms at short notice. Thanks.Holly Graham What is the notice mainly about ?()

A. Conference rooms may not be used for more than three hours
B. A meeting in the conference room has been canceled
C. Employees must reserve conference rooms in advance
D. Only department managers may use the conference rooms

25% Off All Camping Gear!Just in time for summer, Great Outdoors announces a new promotion on its outdoor gear. Tents, sleeping bags, portable chairs, barbecues, and all camping equipment to meet the seasonal demand ... are now 25% off.At Great Outdoors, we are famous for our tents. Our innovative and sophisticated designs, coupled with our use of quality material. ensure our tents are absolutely top-of-the-line. We guarantee that our tents are 100% waterproof and durable under any circumstances. In fact, all purchases feature a two-year warranty to back this claim up. If your new tent tears or leaks, we’ll replace it or refund you money.And now when you buy a Great Outdoors three-season tent, you’ll receive a long-sleeve thermal undershirt at no extra cost. It’s the perfect garment to keep you warm on your outdoor adventures, even late into the autumn season.Don’t delay! This special offer ends the first of July.From: Clive Winston <winstonlove@uscomniunications.com>To: The management <purchase@greatoutdoors.com>Subject: Group purchaseTo all the Management of Great Outdoors,I work in a large office with over 100 colleagues. Many of us belong to an outdoors club, and have purchased items from your store in the past.I would like to express my personal satisfaction with your outdoor products, which I have been using for many years. The design and fabrics are compatible with the most rugged of lifestyle like my own.Your products offer maximum water protection, they’re long-lasting, and they’re comfortable, so they are in great demand among our members. Many people in our club are looking for new camping equipment, so we have decided to arrange a large group purchase.Unfortunately, before we could complete our list of the products everyone wants to buy, we missed your summer promotion on camping gear. And although we’ve the detailed policies on your website, we have not been able to find any special offers on group purchases. Since our club is prepared to make such a large purchase, we are hoping that the management at the Great Outdoors will authorize a group discount on our order.We are expecting to receive a prompt response to our request.Sincerely,Clive Winston When was the email sent ?()

A. On July 1st
B. After July 1st
C. Before the summer
D. A few years ago

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