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(二)培训项目开发的基础工作某企业由于生产布局调整带来了组织结构的某些变化,因而对班组长的综合素质提出了更高的要求,公司责成培训部会同有关部门开发一个班组长岗位适应性培训项目。培训部主任责成助理企业培训师刘亮做好这一项目开发的基础工作。刘亮接受任务后,主要做了以下几项工作:1.通过学习有关文件(岗位规范和工作说明书等)和领导讲话,了解公司组织结构调整对班组长的素质,尤其是其管理能力提出的新要求。2.从人力资源部搜集了公司所有现职班组长的自然情况信息,并整理成台帐形式。3.深入公司三大主要生产车间,通过与车间领导和员工座谈,重点了解班组长的素质现状与公司组织结构调整对班组长素质提出的新要求之间的差距;与部分班组长面谈,听取他们对这一培训项目的培训内容、培训方式方法、培训实践、考评方式等方面的意见和建议。在完成以上几项工作之后,刘亮将搜集到的信息进行了整理,并撰写了一份关于班组长培训信息搜集的文字材料,呈送给培训部主任。问题: 请你评价一下助理企业培训师刘亮所做项目开发的基础工作。

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The cellphone, a device we have lived with for more than a decade, offers a good example of a popular technology"s unforeseen side effects. More than one billion are (1)_____ use around the world, and when asked, their (2)_____ say they love their phones for the safety and convenience (3)_____ provide. People also report that they are (4)_____ in their use of their phones. One opinion survey (5)_____ that "98 percent of Americans say they move away from (6)_____ when talking on a wireless phone in public" (7)_____ "86 percent say they "never" or "rarely" speak (8)_____ wireless phones" when conducting (9)_____ with clerks or bank tellers. Clearly, there exists a (10)_____ between our reported cellphone behavior and our actual behavior. Cellphone users that is to say, most of us are (11)_____ instigators and victims of this form of conversational panhandling, and it (12)_____ a cumulatively negative effect on social space. As the sociologist Erving Guttmann observed in another (13)_____, there is something deeply disturbing about people who are" (14)_____ contact" in social situations because they are blatantly refusing to (15)_____ to the norms of their immediate environment. Placing a cellphone call in public instantly transforms the strangers around you (16)_____ unwilling listeners who must cede to your use of the public (17)_____. a decidedly undemocratic effect for so democratic a technology. Listeners don"t always passively (18)_____ this situation: in recent years, people have been pepper-sprayed in movie theaters, (19)_____ from concert halls and deliberately rammed with cars as a result of (20)_____ behavior on their cellphones.

A. space
B. phone
C. service
D. facility

The cellphone, a device we have lived with for more than a decade, offers a good example of a popular technology"s unforeseen side effects. More than one billion are (1)_____ use around the world, and when asked, their (2)_____ say they love their phones for the safety and convenience (3)_____ provide. People also report that they are (4)_____ in their use of their phones. One opinion survey (5)_____ that "98 percent of Americans say they move away from (6)_____ when talking on a wireless phone in public" (7)_____ "86 percent say they "never" or "rarely" speak (8)_____ wireless phones" when conducting (9)_____ with clerks or bank tellers. Clearly, there exists a (10)_____ between our reported cellphone behavior and our actual behavior. Cellphone users that is to say, most of us are (11)_____ instigators and victims of this form of conversational panhandling, and it (12)_____ a cumulatively negative effect on social space. As the sociologist Erving Guttmann observed in another (13)_____, there is something deeply disturbing about people who are" (14)_____ contact" in social situations because they are blatantly refusing to (15)_____ to the norms of their immediate environment. Placing a cellphone call in public instantly transforms the strangers around you (16)_____ unwilling listeners who must cede to your use of the public (17)_____. a decidedly undemocratic effect for so democratic a technology. Listeners don"t always passively (18)_____ this situation: in recent years, people have been pepper-sprayed in movie theaters, (19)_____ from concert halls and deliberately rammed with cars as a result of (20)_____ behavior on their cellphones.

A. they
B. who
C. that
D. which

The cellphone, a device we have lived with for more than a decade, offers a good example of a popular technology"s unforeseen side effects. More than one billion are (1)_____ use around the world, and when asked, their (2)_____ say they love their phones for the safety and convenience (3)_____ provide. People also report that they are (4)_____ in their use of their phones. One opinion survey (5)_____ that "98 percent of Americans say they move away from (6)_____ when talking on a wireless phone in public" (7)_____ "86 percent say they "never" or "rarely" speak (8)_____ wireless phones" when conducting (9)_____ with clerks or bank tellers. Clearly, there exists a (10)_____ between our reported cellphone behavior and our actual behavior. Cellphone users that is to say, most of us are (11)_____ instigators and victims of this form of conversational panhandling, and it (12)_____ a cumulatively negative effect on social space. As the sociologist Erving Guttmann observed in another (13)_____, there is something deeply disturbing about people who are" (14)_____ contact" in social situations because they are blatantly refusing to (15)_____ to the norms of their immediate environment. Placing a cellphone call in public instantly transforms the strangers around you (16)_____ unwilling listeners who must cede to your use of the public (17)_____. a decidedly undemocratic effect for so democratic a technology. Listeners don"t always passively (18)_____ this situation: in recent years, people have been pepper-sprayed in movie theaters, (19)_____ from concert halls and deliberately rammed with cars as a result of (20)_____ behavior on their cellphones.

A. place
B. location
C. spot
D. context

You may fall prey to a nonviolent but frightening and fast-growing crime: identity theft. It happens to at least 500,000 new victims each year, according to government figures. And it happens very easily because every identification number you have Social Security, credit card, driver"s license, telephone "is a key that unlocks some storage of money or goods," says a fraud program manager of the US Postal Service. "So if you throw away your credit card receipt and I get it and use the number on it, I"m not becoming you, but to the credit card company I"ve become your account." One major problem, experts say, is that the Social Security Number (SSN)—originally meant only for retirement benefit and tax purposes—has become the universal way to identify people. It is used as identification by the military, colleges and in billions of commercial transactions. Yet a shrewd thief can easily snatch your SSN, not only by stealing your wallet, but also by taking mail from your box, going through your trash for discarded receipts and bills or asking for it over the phone on some pretext. Using your SSN, the thief applies for a credit card in your name, asking that it be sent to a different address than yours, and uses it for multiple purchases. A couple of months later the credit card company, or its debt collection agency, presses you for payment. You don"t have to pay the debt, but you must clean up your damaged credit record. That means getting a police report and copy of the erroneous contract, and then using them to clear the fraud from your credit report, which is held by a credit bureau. Each step can require a huge amount of effort. In the Collins" case, the clearance of the erroneous charges from their record required three years of poring over records and $6,000 in solicitor"s fees. In the meantime, they were denied a loan to build a vacation home, forced to pay cash for a new heating and cooling system, hounded by debt collectors, and embarrassed by the spectacle of having their home watched by investigators looking for the missing car. Of course, thousands of people are caught and prosecuted for identity theft. But it was only last year that Congress made identity theft itself a federal crime. That law set up a special government office to help victims regain their lost credit and to streamline police efforts by tracking cases on a national scale. Consumer advocates say this may help but will not address the basic problems, which, they believe, are causing the outbreak in identity theft: industry"s rush to attract more customers by issuing instant credit, inadequate checking of identity, and too few legal protections for consumers personal information. Which of the following may least make you fall prey to a nonviolent crime

A. Your Social Security Number.
B. Your credit card receipt.
C. Your driver"s license.
D. Your telephone.

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