题目内容
Interpersonal communication is your interaction with others. Talking to a friend on campus, chatting to a(n)【C1】______ friend on campus, chatting on the phone with a classmate about a(n)【C2】______ test, arguing the【C3】______ of a movie with friends, discussing strategies for accomplishing tasks at work,【C4】______ for a job, and. planning the future【C5】______ a loved one are all forms of interpersonal communication.
Effective interpersonal communication【C6】______ our sensitivity to others and to the situation. One goal of effective interpersonal communication is to maintain relationships, and forming【C7】______ messages that accurately convey our ideas and feelings【C8】______ not offending the other person is key【C9】______ our success.
Effective interpersonal communication【C10】______ us. People who can clearly express their ideas, beliefs, and opinions become influential and【C11】______ control over what happens to them and to others that they【C12】______ . When we accurately and precisely【C13】______ our thoughts, others gain a better 【C14】______ for our position. Their understanding and appreciation make it more likely that they will respond in【C15】______ that are consistent with our needs.
Effective interpersonal communication helps us manage the【C16】______ we create. Presenting ourselves in such a way that others will【C17】______ and trust us is important in both public and private【C18】______ —whether we're communicating in a professional setting,【C19】______ our interpersonal skills are vital to getting a job, holding a position, or rising in an organization, or in a private setting where we're trying to【C20】______ and maintain relationships.
【C1】
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What is many captive shippers' attitude towards the consolidation in the railway industry？
A．$2,030.B．$2,300.C．$2,013.D．$23,000.
Money launderers know how to move money between countries with different laws to cover up
Section B
Directions: There are 2 passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice.
In recent years, railroads have been combining with each year, merging into supersystems, causing heightened concerns about monopoly. As recently as 1995, the top four railroads accounted for under 70% of the total ton-miles moved by rails. Next year, after a series of mergers is completed, just four railroads will control well over 90% of all the freight moved by major rail carriers.
Supporters of the new supersystems argue that these mergers will allow for substantial cost reductions and better coordinated service. Any threat of monopoly, they argue, is removed by fierce competition from trucks. But many shippers complain that for heavy bulk commodities traveling long distances, trucking is too costly and the railroads
The vast consolidation within the rail industry means that most shippers are served by only one rail company. Railroads typically charge such "captive" shippers 20 to 30 percent more than they do when another railroad is competing for the business. Shippers who feel that they are being overcharged have the right to appeal to the federal government's Surface Transportation Board for rate belief, but the process is expensive, time consuming, and will work only in truly extreme cases.
Railroads justify rate discrimination against captive shippers on the grounds that in the long run it reduces everyone's cost. If railroads charged all customers the same average rate, they argue, shippers who have the option of switching to trucks or other forms of transportation would do so, leaving remaining customers to shoulder the cost of keeping up the line. It's a theory to which many economists subscribe, but in practice it often leaves railroads in the position of determining which companies will flourish and which will fail. "Do we really want railroads to be the arbiters of who wins and who loses in the marketplace？" asks Martin Bercovici, a Washington lawyer who frequently represents shippers.
Many captive shippers also worry they will soon be hit with a round of huge rate increases. The railroad industry as a whole, despite its brightening fortunes, still does not earn enough to cover the cost of the capital it must invest to keep up with its surging traffic. Yet railroads continue to borrow billions m acquire one another, with Wall Street cheering them on. Consider the $10. 2 billion bid by Norfolk Southern and CSX to acquire Conrail this year. Conrail's net railway operating income in 1996 was just $ 427 million, less than half of the carrying cost of the transaction. Who's going to pay for the rest of the bill？ Many captive shippers fear that they will, as Norfolk Southern and CSX increase their grip on the market.
According to those who support mergers, railway monopoly is unlikely because ______.
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