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Playmate Children’s Products, Inc. Amsterdam 78-634 RUE Heinekie, The Netherlands Dear Consumer: We are extremely pleased with the recent surge in sales of our products. The new ToddlerMate, as well as the ChildMate have been a huge success. It is with great sadness and concern, however, that we announce the recall of the BabyMate. It has come to our attention that some of the small parts, including the baby walker attachments and wheel bearings, may be of a concern to young children if removed and swallowed. To ensure the happiness and safety of your children we ask that you return the BabyMate to any authorized retailer for a full refund. We appreciate your continued patronage and hope that this unfortunate development will not sway you from purchasing our products in the future. Our product development team has created new parts for the BabyMate that will significantly reduce this problem. We hope to have the new and improved product on the market by the end of the season. We sincerely apologize for the inconvenience and have only your child’s safety in mind. If you have any questions or concerns, please contact our customer service department. Sincerely yours, Thomas Gray Vice President What is the company offering
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To: Sales Staff Hi, everyone, It is with great (150) that I inform you of an important change in personnel in the sales team. Jennifer Woodlow, who has been with us for over 15 years, has decided to move on. She is scheduled to finish up at the end of the month. I am unsure what will be done about finding a replacement for Jennifer. You’ll be pleased to hear that there is a good chance her position will be filled by an (151) candidate. Unfortunateiy, I cannot make you any promises at this stage. I am currently discussing the matter with the HR department. As soon as more information comes to hand, I will let you know. There will be a farewell party for Jennifer after work on Friday the 30th. I urge all of you to try and make it. I know a number of Jennifer’s closest colleagues have organized an employee (152) to raise money for a farewell gift, as well. If you have yet to contribute to this fund, l suggest you consider doing so. Thanks, Tatiana Safina-Director of Sales
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Playmate Children’s Products, Inc. Amsterdam 78-634 RUE Heinekie, The Netherlands Dear Consumer: We are extremely pleased with the recent surge in sales of our products. The new ToddlerMate, as well as the ChildMate have been a huge success. It is with great sadness and concern, however, that we announce the recall of the BabyMate. It has come to our attention that some of the small parts, including the baby walker attachments and wheel bearings, may be of a concern to young children if removed and swallowed. To ensure the happiness and safety of your children we ask that you return the BabyMate to any authorized retailer for a full refund. We appreciate your continued patronage and hope that this unfortunate development will not sway you from purchasing our products in the future. Our product development team has created new parts for the BabyMate that will significantly reduce this problem. We hope to have the new and improved product on the market by the end of the season. We sincerely apologize for the inconvenience and have only your child’s safety in mind. If you have any questions or concerns, please contact our customer service department. Sincerely yours, Thomas Gray Vice President What is the purpose of the letter
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