All of the following are generally considered stakeholders in the integration process except for
A. Suppliers
B. Employees
Competitors
D. Regulators
E. Customers
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Customer attrition following an acquisition is commonly related to uncertainty about
A. On time product delivery
B. Product quality
C. Pricing and payment terms
D. A and B only
E. A, B, and C
Which of the following is generally not true about communication during the integration period?
A. Communication should be as frequent as possible
B. Employees should be sheltered from bad news
C. The CEO of the combined firms should lead the effort to communicate to employees at all levels
D. Regularly scheduled employee meetings are often the best way to communicate progress to plan
E. The reasons for changing work practices and compensation must be thoroughly explained to employees
Which of the following is not true about the primary responsibilities of the management integration team (MIT)?
A. The MIT should direct the daily operations of the individual work teams set up to implement certain activities.
B. Focus the organization on meeting ongoing business commitments and operational performance targets
C. The creation of an early warning system to determine when performance targets are likely to be missed.
D. Establish a rigorous communication program
Establishing a master schedule of what should be done by whom and by what date.
Certain post integration issues are best addressed prior to the closing. These include all of the following except for
A. Who will pay for employee severance expenses
B. How will employee payroll be managed during ownership transition
C. What will be done with checks from customers that the seller continues to receive after closing
D. How will the seller be reimbursed for monies owed to suppliers for products sold prior to closing
E. Who will pay for health care and disability claims that often arise just before a business is sold?
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