题目内容
“手推磨产生的是封建主为首的社会，蒸汽磨产生的是工业资本家为首的社会。”这句话是说()
查看答案
搜索结果不匹配？点我反馈
更多问题
阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。
Imagine this situationA、you have bought a faulty item from a shop and you take {A. themB、B. itB、C. him} back to complain. You go directly to the shop assistant and tell them your problem. They say they cannot help you, {A. whichB、B. itB、C. that}makes you angrier, to the point perhaps where you start insulting the poor shop assistant. RESULTA、This will do you no {A. commentsB、B. interestsB、C. favours}, like getting any compensation, or even a refund. If you go directly to the first person you see within the organization you are complaining about, you may be wasting your time {A. asB、B. ifB、C. when} they may be powerless to take any action or provide you {A. toB、B. withB、C. for} a solution. So the important lesson to be learnt is to make sure firstly that you are speaking to the relevant person, the one who has the authority to make decisions.
阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。
Feedback from your customers is very important. The more information you have from them, the more competitive you will be in your field. The following techniques will help you know what the customers think of your business.
1. Ask your customers directly and cater to their wishes. This is the simplest way to find out what people want from your service or product. When hotel customers are asked what they want for their breakfast and then the hotel staff are asked what they think the customer wants, the answers are quite different.
2. Be a customer yourself and find out what your customers experience when they use your service. This is one of the most obvious but underused ways for getting feedback. For example, you can act as one of the customers in a wheelchair, and see how you’re treated.
3. Use a focus group. Focus groups are representatives of customers whose job is to provide you with information on their needs and preferences.
4. Use questionnaires and surveys. This is one of the most well-established feedback techniques. When well-conducted, they usually work well.
5. Encourage your front-line staff to build strong relationships with customers. Your front-line staff are the most resourceful and reliable, as well as the least costly, of your customer feedback sources. Their communication with the customers will become important information for improving customer care.
You may deliver the best service in the world. But if it is not what people want, you’re wasting your time. Implement one, two, three or all of the above techniques, and your service and product will improve overnight.
1. Hotel customers and hotel staff think the same about breakfast.{T、F}
2. A good or bad experience of a customer in a wheelchair in your shop shows whether your service is good or not.{T、F}
3. It’s not necessary to know about the customers’ needs and preferences. {T、F}
4. Questionnaires are useful in getting feedback from customers.{T、F}
5. Front-line staff have nothing to do with improving customer service.{T、F}
作为社会中的人要深刻地理解两重责任:一是社会的责任。社会的责任就是极大地提高人们的物质文明和精神文明，使人们生活得更美好；二是个人的责任。为社会做点什么，为他人做点什么，为自己做点什么。人之所以称之为人，人区别于其他动物的特征，就是烙上了“社会”的烙印，是社会中的人，这个“人”对社会、对人生、对他人都有责任。
根据所给材料，自选角度，写一篇以议论为主的文章，600字以上。
下列各句中加点的成语使用不恰当的一句是（）。
微信支付 
支付宝支付