Questions 22~25 are based on the following monologue newspaper report. What was then the attitude of the department store in this legal case
A. They refused to apologize for having followed her through the town.
B. They regretted having wrongly accused her of stealing.
C. They still suspected that she was a thief.
D. They agreed to pay her $ 3 000 damages.
Text 2 Urban life has always involved a balancing of opportunities and rewards against dangers and stress; its motivating force is, in the broadest sense, money. Opportunities to make money mean competition and competition is stressful; it is often most intense in the largest cities, where opportunities are greatest. The presence of huge numbers of people inevitably involves more conflict, more traveling, the overloading of public services and exposure to those deviants and criminals who are drawn to the rich pickings of great cities. Crime has always flourished in the relative anonymity of urban life, but today’s ease of movement makes its control more difficult than ever; there is much evidence that its extent has a direct relationship to the size of communities. City dwellers may become trapped in their homes by the fear of crime around them. As a defence against these developments, city dwellers tend to use various strategies to try and reduce the pressures upon themselves; contacts with other people are generally made brief and impersonal; doors are kept locked; telephone numbers may be ex-directory; journeys outside the home are usually hurried, rather than a source of pleasure. There are other strategies, too, which are positively harmful to the individuals, for example, reducing awareness through drugs or alcohol. Furthermore, all these defensive forms of behavior are harmful to society in general; they cause widespread loneliness and destroy the community’s concern for its members. Lack of informal social contact and indifference to the misfortunes of others, if they are not person- ally known to oneself, are amongst the major causes of urban crime. Inner areas of cities tend to be abandoned by the more successful and left to those who have done badly in the competitive struggle or who belong to minority groups; these people are then geographically trapped be cause so much economic activity has migrated to the suburbs and beyond. Present day architecture and planning have enormously worsened the human problems of urban life. Old established neighborhoods have been ruthlessly swept away, by both public and private organizations, usually to be replaced by huge, ugly, impersonal structures. People have been forced to leave their familiar homes, usually to be rehoused in tower blocks which are drab, inconvenient, and fail to provide any setting for human interaction or support. This destruction of established social structures is the worst possible approach to the difficulties of living in a town or city. Instead, every effort should be made to conserve the human scale of the enviroment, and to retain familiar landmarks. According to the author, living in a city causes stress because there are so many people who are ______.
A. in need of help
B. naturally aggressive
C. likely to commit crime
D. anxious to succeed
Questions 11~13 are based on the following conversation between shopkeeper and customer. Where does the conversation most probably take place
A. In a library.
B. In a department store.
C. In a drug store.
D. In a video rental store.