How many writing steps you need to follow while writing a standard business letter? ( )
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Which are the formats of writing business letters?( )
A. Full block format
B. Modified block format
C. Modified block format with indented paragraphs
The main elements of an email are exact the same as a standard business letter. ( )
In business letters a salutation is generally followed by a comma or a colon. （）
With block format, all new paragraphs are indented.（）
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