题目内容
The Grange 15 Lamb’ s Mews London SW19IPF 19th JanuaryDear Ms Hawthorne, I am writing to express my disappointment with the evening my wife and I spent at your restaurant two nights ago. While the food was, as usual, very good, I regret to inform you that the service from our waiter, Max, was most unsatisfactory. First of all, when we arrived, we discovered our table overlooking the garden had been given away to some other customers. The new table we finally received was by the door and when I complained, Max just laughed. Furthermore, as we were sitting down, he was extremely familiar with my wife, which deeply made her uncomfortable. When our meal came, he served the food casually and at the end cleared the plates in a most rude fashion. Regarding the payment of service, I noticed your menu which says that the matter of rewarding service is at the willingness of the guest. In addition, I should point out that on other occasions I have left at least 12 percent. This time, I felt right in leaving nothing. I regret having to write this letter, but as a regular customer I am extremely displeased and did not expect to be treated in his manner. I look forward to hearing from you with a satisfactory reply, or if you prefer, we could meet in person to resolve this matter. Sincerely, Pupen Metcalf Why did Metcalf write this letterMetcalf wrote this letter to complain about ______ in this restaurant.
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A—all risks B—averageC—cash value D—certificate of insuranceE—claim F—coverG—decreasing term insurance H—double indemnityI—exceptions/exclusion J—insurable interestK—limits of liability L—negligenceM—paid-up policy N—standard risksO—whole life insurance ( )赔偿 ( )递减定期寿险
New York is one of the (11) large American cities to have. some of its policemen on horseback. The New York Police have 170 horses that they use in certain parts of the city. The horses are expensive to (12) , but it needs even more special horseshoes. In fact, they need more than (13) of them each year. Every police horse in New York gets new shoes every month. (14) these shoes in good repair is the job of six black-smiths. There are only about thirty-five of these blacksmiths in the (15) United States. New York is one of the (11) large American cities to have. some of its policemen on horseback. The New York Police have 170 horses that they use in certain parts of the city. The horses are expensive to (12) , but it needs even more special horseshoes. In fact, they need more than (13) of them each year. Every police horse in New York gets new shoes every month. (14) these shoes in good repair is the job of six black-smiths. There are only about thirty-five of these blacksmiths in the (15) United States.
Please wait for the doctor until he (be) ______free.
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