CS营销战略取得成功的关键是提供顾客满意的服务。企业的下列行为中,不属于完善服务系统的是( )。
A. 在价格设定方面,要力求公平价格、明码标价和优质优价
B. 在生产过程中,要力求员工按时上岗和认真负责
C. 在包装方面,要力求安全和方便
D. 在售后服务方面,要做到访问、帮助安装、传授使用技术等
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Woman: My cousin Bob is getting married in California and I can't decide whether to go. Man: It's a tong trip, but I think you'll have a good time. Question: What does the man imply
A. Bob has been married for a long time.
B. The woman should go to California.
C. He plans to go to the wedding.
D. He hasn't been to California for a long time.
A: Hi, Tom. How is everything B: ______
A. I don't care at all.
B. No good, thanks.
C. Not bad. How are you
D. Thank you for asking.
A: What is all this glass doing on the floor B: ______
A. Look at the window and you'll see. The kids were playing ball and Tommy failed to catch it.
B. I'll clean it.
C. I'll call the repair man.
D. Can't you find out
患者,女性,35岁,诉左下颌后牙出现反复肿痛3个月求拔。口腔检查:左下第三磨牙阻生,冠周无明显炎症。确定拔牙前应询问
A. 是否拔过牙
B. 是否补过牙
C. 是否在月经期间
D. 是否服用过抗生素
E. 是否测量过血压