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Ethnocentrism, stereotyping, prejudice and racism are learned.

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The harmony-with-nature orientation draws clear distinctions among human life, nature and the supernatural.

The sender must choose certain words or nonverbal methods to send an intentional message. This activity is called decoding.

The process of communication has nine components: sender, encoding, message, channel, noise, receiver, decoding, feedback, and context.

The iceberg model of culture implies that it is very difficult to understand a culture thoroughly.

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