When informing the bad news, which if runs away from the patient’s expectation too widely , it must be told in a hierarchical and progressive way.

A. Stand in the patient’s place ,feeling his or her inner world
B. Express understanding of the patient’s emotions and physical conditions
C. Make sure that the patient can feel that the medics understand him or her and help the patient understand deeper into his or her inner experience
D. All of the above

A. This examination may make you feel uncomfortable, but you are too sensitive.
B. I understood, you must be held back by something
C. You will choose to accept treatment first or go to work first?
D. Your testing results are all good, there is no reason to feel pain.

A. Learn to feel the patient’s feelings
B. Learn to listen
C. Learn to express respect to the patient
D. All of the above