题目内容

Dear buyer, I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good condition before shipping it out, I suppose that the damage might have happened during the transportation. But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give you more discounts to make this up next time you buy from us. Thanks for your understanding. Best Regards 请判断下面的阐述是否正确：The buyer will get compensation and more discounts this time.

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Persistence is the most important skill a salesperson needs to cultivate, because all the other skills are based on persistence. If you have all the other skills listed below but you give up at the first hint of a “No,” you’ll never have a chance to use those skills. Furthermore, if you believe in yourself and in your product, your prospective customer will be inclined to believe what you say as well. 请判断下面的阐述是否正确：Persistence is the most fundamental quality for sales and all the other skills are based on it.

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