题目内容
Decide whether the following statements are trueThe writer was not satisfied with the meal of the restaurant.
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Establishing a process of gathering data is as important as proper questionnaire design for customer satisfaction measurement.
The owner of the restaurant didn’t really want to measure customer satisfaction.
The writer hadn’t intended to fill in the blank questionnaire.
The writer thought postage-paid questionnaires would be a good way to measure customer satisfaction.
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