What does “bell service” mean in Chinese?
A. 洗衣服务
B. 行李服务
C. 包裹服务
D. 叫醒服务
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Usually, the receptionist at the hotel will ________the hotel guest by saying “Welcome to our hotel. May I help you?”
A. greet
B. talk
C. thank
D. discuss
While asking if the guest has reservation or not, you can say “ Do you have a________?”
A. reserve
B. reserved
C. reserves
D. reservation
If the receptionist informs the guest the room number, he will say “Here’s your _____card.”
A. key
B. answer
C. staying
D. breakfast
The receptionist of the hotel always ask the guest to show the ID or passport.