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[听力原文]11-15All the housewives who went to the new supermarket had one great ambition: to be the lucky customer who did not have to pay for her shopping. For this was what the notice just inside the entrance promised. It said: "Remember, once a week, one of our customers gets free goods. This may be your lucky dayFor several weeks Mrs. Edwards hoped, like many of her friends, to be the lucky customer. Unlike her friends, she never gave up hope. The cupboards in her kitchen were full of things which she did not need. In vain her husband tried to dissuade her. She dreamed of the day when the manager of the supermarket would approach her and say: "Madam, this is your lucky day, Everything in your basket is free."On Friday morning, after she had finished shopping and had taken it to her car, she found that she had forgotten to buy any tea. She dashed back into the supermarket, got the tea and went towards the cash desk. As she did so, she saw the manager of the supermarket approach her. "Madam", he said, holding out his hand, "I want to congratulate you! You are our lucky customer and everything you have in your basket is free." What did the notice inside the entrance say？The notice just inside the entrance said: "Remember, once a week, one of our custom ers gets free goods. This may be your（）".
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Conversation 2[听力原文]9-10W: Good evening. How many of you are thereM: There are three of us. We’d like a table for three.W: This way, please.M: May I have a menu, pleaseW: Here you are.M: Yes, I’ll have this steak.W: How do you want your steak: rare, or well doneM: Rare, please.W: What would you like to drinkM: Coffee.W: And what would you like for dessertM: Ice cream.W: What kind of ice cream do you likeM: Strawberry. What would the man like to drink（）
Conversation 2[听力原文]9-10W: Good evening. How many of you are thereM: There are three of us. We’d like a table for three.W: This way, please.M: May I have a menu, pleaseW: Here you are.M: Yes, I’ll have this steak.W: How do you want your steak: rare, or well doneM: Rare, please.W: What would you like to drinkM: Coffee.W: And what would you like for dessertM: Ice cream.W: What kind of ice cream do you likeM: Strawberry. What’s the relationship between the two speakers（）
某房地产集团属下一家物业经营管理公司，成立初期，该公司非常注重管理的规范化和充分调动员工积极性，制定了一套科学完整的薪酬管理制度，公司得到了较快的发展。随着规模的扩大，该公司的经营业绩却不断滑坡，客户的投诉也不断增加，员工的工作失去了往日的热情，出现了部分技术、管理骨干离职，其他员工也出现不稳定的征兆。 经过对公司内部管理的深入了解和诊断，发现问题出在公司的薪酬系统上：关键的技术骨干员工的薪酬水平明显低于市场水平，对外缺乏竞争力，公司的薪酬结构也不尽合理，从而导致技术骨干和部分中层管理人员流失。 针对这一具体问题，该公司进行了薪酬市场调查分析，并对公司原有薪酬制度进行调整，制定了新的与企业战略的组织架构相匹配的薪资方案，激发了员工的积极性和创造性，公司发展又开始恢复良好的势头。 请问该公司员工流失的原因是什么，从中能够火的什么启示？（20分）
Passage Two Questions 62 to 66 are based on the following passage. Domestic violence is a serious crime causing serious social problems. It is violence at home, usually the husband beating his wife or the father beating his children. The victims, the wife and the children, suffer both physically and spiritually. Children develop trauma as a result of exposure to domestic violence. They also develop wet-bedding problems, too. The speaker was regularly beaten up by her former husband and often had black eyes and bruises on her body. She suffered terribly and finally got divorced. Many women feel guilty and assume that they are to blame because they cannot understand how the person they love has changed into such a terrifying person. The first possible reason for the domestic violence is that the husband is not happy with the marriage. The second one may be that he is dissatisfied with his job. The third will probably be that he has bad relationships with other people. Fourth, his unemployment may also contribute to "domestic violence". Last but not least, he may be off- balanced because of dissatisfaction with society as a whole. Different people may offer different solutions to the problems. Some say that we had better start a kind of special service educating abusive husbands or fathers and helping them to overcome psychological barriers in their life. Some suggest that the wife should try very hard to show understanding for her husband while at the same time make him know that he must respect women’s rights. They should try hard to help their husbands to adapt to the changing world around them. Many others advocate that the abusive husband or father should be punished. We are all more aware of domestic violence these days. It is impossible to assess whether the incidence of violence has increased or whether it is simply that people are more willing to talk about it than they were in the past. Victims do not, however, find it easy enough to bring their problems out into the open. But they must, not only for themselves but also for their children and even for their abusive partners. The word "abusive" in line 2, paragraph 3 can be best replaced by ______.
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