题目内容

The language barrier can negatively affect the transportation service.

A. True
B. False

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Tourist guides behavior is not important at attraction spot.

A. True
B. False

Why meet and greet etiquette in the tourism industry is important?

A. Improve customer satisfaction
Build a postive image
C. Spread a positive word of mouth
D. Improve the ranking

Invitation letters to attendees need to follow greeting rules.

A. True
B. False

If the relationship between different materials in the literature review is clearly stated, and the literature in the review is in a logical order, that means the literature review is meets the criterion of _______.

A. Width
B. Understanding
C. Simplicity
D. Organization

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