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阅读下面的文章,根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分)
HOW TO PREPARE AN EMERGENCY RESPONSE PLAN FOR YOUR WORKPLACE
Emergencies and disasters can occur any time without warning. The more you are prepared for them, the better you will be able to act, reducing panic and confusion when an emergency occurs.
Emergency response plans (ERPs) are intended to provide clear and effective steps for managing an emergency. An ERP should deal with a variety of issues including evacuation of buildings, communication with local emergency services and the general public, individual roles and responsibilities during an emergency, and supplies and materials that may be needed.
Follow these basic guidelines to develop an effective ERP for your workplace:
Determine when an evacuation would be necessary.
Choose primary and secondary evacuation routes and emergency exits. Make sure they are clearly marked and well lit. Post signs.
Install emergency lighting in case a power cut occurs during an evacuation.
Ensure that evacuation routes and emergency exits are wide enough for people to be evacuated, clear at all times, and unlikely to expose evacuating people to additional hazards.
Coordinate your plan with the local emergency management office.
Choose “evacuation wardens” who will help others during an evacuation and account for employees.
Establish specific evacuation procedures. This includes a sample ERP to give you a better idea of what your procedures should include.
Establish a system for accounting for evacuated employees.
Hold emergency drills at least once a year to ensure that employees know what to do in an emergency and to test the effectiveness of emergency exit routes and procedures. Keep records of such drills.
Consider the transportation needs of employees.
Post evacuation procedures where employees can read them.
Establish procedures for helping people with disabilities and people who do not speak your local language.
Consider how you could quickly get important personal information about employees in an emergency (for example, contact numbers for their home, next-of-kin, or special medical conditions.
操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。
1. The emergency response plan is needed for reducing panic and confusion when an emergency occurs. {T; F}
2. Supply of basic necessities is not included in an ERP. {T; F}
3. According to the passage, the blocked emergency exits can help avoid further hazards. {T; F}
4. The evacuation plan of your workplace should be in line with that of local emergency management office. {T; F}
5. To ensure that employees know what to do in an emergency and to test the effectiveness of emergency exit routes, the emergency drills should be held once half a year. {T; F}

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完型填空
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Over the decade 2001–2010, an average of more than 700 natural and technological emergencies occurred globally every year, {affect; affecting; affected} approximately 270 million people and causing over 130 000 deaths annually. Twenty-five per cent of these emergencies, and 44 per cent of these deaths, occurred in less developed countries with limited capacities to prepare for and respond effectively {to; with; for} emergencies. These statistics do not include the high levels of mortality and morbidity associated with conflict-related emergencies. {Due to; Based on; According to} the World Bank, over 1.5 billion people live in countries affected by violent conflict. These populations suffer from the consequences of societal disruption and increases in mortality and morbidity due to infectious diseases, acute malnutrition, trauma and complications from chronic diseases.
Over the same time period, risks to public health {have increased; has increased; increases} due to globalization, and international travel and trade. Such risks might be transmitted by people (e.g. SARS, influenza, polio, Ebola), goods, food, animals (e.g. zoonotic disease), vectors (e.g. dengue, plague, yellow fever), or the environment (e.g. radio-nuclear releases, chemical spills or other contamination).
In all types of emergencies, the poorest and most vulnerable people suffer disproportionately. These {positive; negative; affirmative} impacts are complicated by the enormity of the resulting economic costs, averaging over US$100 billion per year. The appropriate and timely management of these risks requires effective national and international capacities, intersectoral collaboration, the promotion of equity, the protection of human rights, and the advancement of gender equality.

完型填空
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Total Quality Management (TQM)
Total Quality Management (TQM) is a {comprehend; comprehensive; comprehension} and structured approach to organizational management that seeks to improve the quality of products and services {with; through; in} ongoing refinements in response to continuous feedback. TQM requirements may be defined separately for a particular organization {or; and; as} may be in adherence to established standards, such as the International Organization for Standardization's ISO 9000 series. TQM can be applied to any type of organization; it originated in the manufacturing sector and has since been adapted for use in almost every type of organization imaginable, {among; besides; including} schools, highway maintenance, hotel management, and churches. As a current focus of e-business, TQM is based on quality management {from; to; at} the customer's point of view.

党的十八大报告指出,提高大中型企业核心竞争力,支持小微企业特别是()小微企业发展。

A. 创意型
B. 服务型
C. 创新型
D. 科技型

阅读理解
阅读下面的文章,根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分)
NOTABLE QUALITY MANAGEMENT FAILURES
A Quality Management System (QMS) should clearly understand customer requirements, and to provide good design, qualified production in an effective and efficient way.
When the Quality Management System fails to fulfill its function and customer requirements are not met, customers might be upset; management and employees both might be unhappy, but its negative influence is not so wide-spread. Unluckily, some Quality Management System failures do make headlines.
Here are three cases of famous quality management failures:
3 MILE ISLAND
The worst nuclear disaster in U.S. history broke out at the 3 Mile Island reactor facility in eastern Pennsylvania in March 1979. Proper controls that should have been developed as part of routine safety procedures were not in place. Then the situation was made worse by human error because of the lack of proper training. The only new nuclear power stations built since that day were the ones already under construction.
FORD PINTO
The Ford Pinto is the most well-known and the worst disaster in the whole U.S. automobile industry in the 1970s. Apparently the entire U.S. auto industry decided to spend the 1970s resting on their laurels after building great cars that sold well during the sixties. Not only were many cars built in the 1970s ugly and poorly designed, they also became very unreliable after 40-50 thousand miles. The Pinto tops the list of QMS failures because of its dangerous design faults and the questionable ethical decisions made by top management.
IPHONE 4
Apple almost lost its dominance in the smartphone market when it became clear that it was difficult to make a call using the much expected iPhone 4. Calls were dropped suddenly and frequently causing wide spread dissatisfaction among loyal customers who had upgraded to the new model early on. Independent tests showed that touching the left side of the case at a certain spot interrupted the signal and dropped the call – not a great feature for a handheld device mainly used to make calls. Meanwhile Apple continued to deny or minimize the problem. As the problem continued to make news headlines, Apple eventually agreed to a “voluntary” recall to correct the problem.
All of the above famous quality management failures could probably have been prevented if the principles of a fully functioning quality management system had been in place.
操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。
1. A company should provide well designed products. {T; F}
2. A company should place company's interest at the first place. {T; F}
3. A company should reduce the amount of waste. {T; F}
4. A company should satisfy all employees' requirements. {T; F}
5. A company should produce qualified products. {T; F}

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