Where can people make a contribution?
A. The Red Cross
B. The Post Office
C. The Bank of the People
D. City Hall
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听力原文:W: Hi, Mike. This is Sally Harris from Four Seasons Heating. I'm calling to let you know that the part you have been waiting for is in. Should I send someone over today to install it?
M: Absolutely. We've been freezing here without using the heating system over the weekend. I never realized that our heating system would break down during the coldest month of the year.
W: This kind of problem happens a lot. I think I can have one of our staff over there by noon. He will call from his mobile phone when he' s on his way.
M: Thanks a lot. It will be much warmer tonight.
What is the purpose of Sally' s call?
A. To inform. a customer about a new cooling system
B. To inform. a customer that a component has been delivered
C. To inform. a customer about a hot product
D. To inform. a customer about the sales figures
What is this announcement about?
A. Increasing bank charges
B. Donations due to a disaster
C. Electricity charges
D. Administration costs
What is being offered to city residents?
Advice for financial investments
B. Tickets to cultural events
C. Discounts on computer software
D. Use of a recreational facility
Why is the woman unable to go to the show?
A. She doesn't want to go out with the man.
B. She received a lot of letters to reply.
C. She has to deal with new orders.
D. She has to send some shipments.