题目内容
几位美国客人到餐厅就餐。入座后，提出更换带有污渍的桌布；点菜时询问“带子上朝”菜名的来历，拒绝了服务员推荐的菜肴“爆炒腰花”。点完菜后，二十多分钟还没见上菜，非常着急。客人不满，遂向经理投诉。经理详细了解情况后，对客人深表歉意，立刻进行改正，并免费送给客人一道“水果沙拉”。客人表示谅解。 请分析：（1）客人就餐时有哪些心理需要？（2）餐厅经理在处理客人投诉时遵循了什么原则？
查看答案
搜索结果不匹配？点我反馈
更多问题
旅游资源是旅游业发展的基础。那么，在进行旅游资源开发时应遵循哪些原则？
在广播消息的写作中，将新闻信息中最重要的部分提前说，各段落的重要性依次减弱的结构为（）
JobsNo matter how well you do your job, you may not always be 41 (appreciate)or rewarded for the work you do. You could also a number of challenges in your workplace such as long hours and tight deadlines; 42 (conflict) demands on your time and 43 (loyal) ;little balance between personal life and work commitments few 44 (promotion) opportunities and so on. At the end of the day you want to be involved in fulfilling, 45 (reward) and enjoy able get 46 (recognize) and promotion your efforts, and be appreciated work you do. But at the same time want a 47 (balance) life with time for the things you really want to do with a full and interesting social life. It seems a lot to ask for--and the key for 48 (resolve) these seemingly conflicting challenges is to get clear about much you love the work you do? Is what you do for work make you jump out of bed every morning? Or would you rather be doing something else? No matter how good things are in other 49 (part) of your life such as family, social life and relationships, work is maior part of your life,and notto be 50 (neglect). 45（）
从20世纪90年代中期，我国新闻改革开始进行（）
微信支付 
支付宝支付