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Hartford Office Supply Order Sum mary #35o-G0-3o9oo Customer name: Edgar West Summary date: Jan. 17 Shipping date: Jan. 23 Estimated delivery date: Jan. 27\r\n \r\n Qty.\r\n Product\r\n Gross ($)\r\n \r\n \r\n 2\r\n StellaPen writing pen, color red (box of 20)\r\n 5.60\r\n \r\n \r\n 3\r\n custom engraved #2 pencil (customer-supplied design) (box of 5)\r\n 23.10\r\n \r\n \r\n 10\r\n custom letterhead stationery (customer-supplied design) (too sheets)\r\n 45.85\r\n \r\n \r\n 3\r\n Diverge x 3 cm staples (box of 500)\r\n 6.15\r\n \r\n \r\n 1\r\n Diverge x 50 cm paper cutter, extra wide\r\n 30.00\r\n \r\n Hartford Office Supply customer policies: * All orders are shipped via certified express mail, at customer’s expense. * Returns are accepted on all non-customized products within 30 days of customer’s receipt. To request a refund or exchange, a customer must complete the return form found on the back of this page and mail the product(s) in question, at his/her expense, to the following address: Hartford Office Supply Customer Returns Dept. 2305 Warehouse Rd. Toronto, ON Canada Any questions, concerns, or complaints should be directed to the Hartford Customer Service Dept. at (416) 555-12oo. Hartford Office Supply Product Return Form Description of product(s) being returned: Divergex paper cutter, modet #DX-15 Type of return requested: x exchange ______ refund Reason for return: The product appears to have suffered some damage during shipping. The cutter arm has been bent just above where it attaches to the cutting platform, so it is impossible to bring the arm down straight onto the platform. Also, there are several deep scratches on the surface of the platform, and some of the paint on the arm has been chipped off. Further comments: I’m unable to reuse the original packaging material, as the box has also been severely damaged. Instead, I’ve found another box of roughly the same dimensions. I hope this is okay. How may we reach you with any potential questions By phone is the easiest: 555-3201 Please include this form along with the product(s) being returned, package them in the original product container, and affix a computer-printed address label with the address listed on the opposite side of this page. Which single item in Mr. West’s order is the cheapest

A box of pens
B. A box of pencils
C. A set of stationery
D. A box of staples

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Attention, residents of Fairfax. The city is planning to undertake major roadway renovations in the downtown business district beginning next month. As we have been reporting for over a year now, the sewer, electrical, pedestrian access, and other systems in the area are sadly outdated and in desperate need of an overhaul. Therefore, we were happy to hear the city council announce at their most recent meeting, on April 19, that repair work had been approved. The project is officially scheduled to run from May 8 through August 31, though administrators are already admitting that work could spill into September and beyond. Access to many downtown businesses will be disrupted during this time, but assurances have been given that every effort will be made to minimize inconveniences. What aspect of the construction project is admitted to be uncertain

A. What will be renovated
B. How long it will take
C. Who will do the work
D. When it will start

Who first reported the news

A. Caitlin
B. Dr. White
C. Earl
Donald

Is your car running a little rough these days Has your ;’check engine" light been on for longer than you can remember Are your tires wearing thin Harrison Auto Center can help you with these and any other automotive problems, no matter how big or small. Harrison Auto Center is one of the few (147) independently owned repair shops in the city. Since 1975, we’ve been working on cars, trucks, and motorcycles with a high level of expertise and a low price point. Our commitment to excellence (148) us the loyalty of a large and growing customer base. In 2010, we were even named "Best Automotive Repair Shop" by the Daily Bugle! We welcome you to stop by today and find out what makes us better than the rest. We’ll sit you down in our comfortable waiting room, complete with complimentary coffee and magazines, and (149) your auto trouble in record time. What’s more, we’ll tell you what’s worth spending the money to fix and what’s not! Clearly, we’re not your average mechanics!

A. sustaining
B. appearing
C. remaining
D. inquiring

On what day will the speaker return from Venice

A. Monday
B. Tuesday
C. Thursday
D. Saturday

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