题目内容

在范围较大的景区,导游员宜采用分段讲解法。 ( )

A. 对
B. 错

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Questions 4-8 What does the speaker recommend if you do not want to drink much water during the flight?()

Avoid junk food, salty foods, caffeine and alcohol.
B. Drink as little water as possible between meals.
C. Take drinks with less sugar, carbonation or caffeine.
D. Always have other fluid on the plane.

提供个性化服务的关键,在于导游人员的个人修养。 ( )

A. 对
B. 错

You might think that hamburgers were invented in the United States, but that is not totally true. These (1) , or patties, actually came from Germany in the middle of the nineteenth century. They were brought to the United States by (2) who came from the city of Hamburg. That is why (3) was "hamburger steak".However, people in other places (4) that they invented the hamburger. Perhaps we’ll never have a (5) . But there’s no question that the hamburger was a (6) . Why Perhaps because at that time, industry was growing and a kind of (7) food was needed for workers.The hamburger became even more popular (8) when the first chain of fast food restaurants was started. This chain was called "White Castle". It served tiny hamburgers that were sold for only (9) . Then, in the 1930s there came the (10) where customers were served in their cars by waiters in uniform. And the hamburger was one of the most (11) .By now, The hamburger was ready to (12) the world. And this happened with McDonald’s, which was actually a (13) at first. But by the early 1950s the hot dog was replaced by the hamburger. McDonald’s and other fast food restaurants (14) around the world throughout the rest of the twentieth century. McDonald’s alone has (15) for everyone person in the world.The importance of the hamburger to (16) remains significant. About (17) of all sandwiches that are eaten are hamburgers. According to some sources, (18) of current workers in the United States had their first job at McDonald’s. But the face of the hamburger is changing (19) . Nowadays it is possible to buy a chicken burger, a turkey burger, (20) , or veggie burger. 8()

(二)全陪小于带领一旅游团乘飞机前往某地旅游。较圆满地结束了此次任务后,在《全陪日志》中,小于描述了他在陪同过程中遇到的几件事情: 事件一:活动刚开始就不顺利,由于天气原因,飞机延迟了两小时才起飞,到达目的地机场后,竟然没有地陪来接!后来经多方联系,才见到了地陪小王。 事件二:到了下榻的饭店,一名游客找到小于,说自己神经衰弱,要求单独住一个房间,以便能休息好,请小于帮忙。 事件三:第三天在去某景点的途中,由于对方车辆抢道,旅游车被撞,幸好无人员受伤。 事件四:在旅游景点,有两名游客耽于购物,在规定的集合时间未到,小王又发动大家进行寻找。 小于最后总结道:“看来,没有很强的工作能力和责任心,这项工作真难干好呀!”。

A. 联络
B. 组织协调
C. 处理问题
D. 宣传调研

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