题目内容

家客包承包周期内，该期结算激励的底线目标是至少（）项结果指标基础值完成。

A. 3
B. 1
C. 2
D. 4

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下列不属于阿片类药物的是（）

A. 可待因片
B. 吗啡注射液
C. 地佐辛注射液
D. 曲马多缓释片

通过Photoshop界面的（）功能可以制作GIF动图。

A. 动画
B. 导航器
C. flash
D. 时间轴

对服务代表服务水平进行分析，使用（）。

A. 智能语音导航
B. 智能语音质检
C. 智能语音外呼
D. 智能应答

Inthe1960s,medicalresearchersThomasHolmesandRichardRahedevelopedachecklistofstressfulevents.Theyappreciatedthetrickypointthatanymajorchangecanbestressful.Badeventslike“seriousillnessofafamilymember”werehighonthelist,butsoweresomehelpfullifechangingeventslikemarriage.WhenyoutaketheHolmesRaheyoumustrememberthatthescoredoesnotshowhowyoudealwithstress—itonlyshowshowmuchyouhavetodealwith.Andwenowknowthatthewayyoudealwiththeseeventsdramaticallyaffectsyourchancesofstayinghealthy.Bytheearly1970s,hundredsofsimilarstudieshadfollowedHolmesandRahe.AndmillionsofAmericanswhoworkandliveunderstressworriedoverthereports.Somehowtheresearchgotboileddowntoamemorablemessage.Women’smagazinesranheadlineslike“Stresscausesillness.”Ifyouwanttostayphysicallyandmentallyhealthy,thearticlessaid,avoidstressfulevents.Butsuchsimplisticadviceisimpossibletofollow.Evenifstressfuleventsaredangerous,many－likethedeathoflovedone－areimpossibletoavoid．Moreover,anywarningtoavoidallstressfuleventsisaprescriptionforstayingawayfromchancesaswellastrouble.Sinceanychangecanbestressful,apersonwhowantedtobecompletelyfreeofstresswouldnevermarry,haveachild,takeanewjobormove.Theideathatallstressmakesyousickalsotakesnonoticeofalotofwhatweknowaboutpeople.Itsupposeswe'reallvulnerable(脆弱的)andnotactiveinthefaceofthedifficultsituation.Butwhatabouthumanabilityandcreativity?Manycomethroughperiodsofstresswithmorephysicalandmentalstrengththantheyhadbefore.Wealsoknowthatalongtimewithoutchangeorchallengecanleadtoboredomandphysicalandmentalstrain.ThescoreoftheHolmes-Rahetestshows（）。

A. howmuchpressureyouareunder
B. howpositiveeventscanchangeyourlife
C. howstressfulamajoreventcanbe
D. howyoucandealwithlife-changingevents