保险公司收到赔偿保险金的请求和相关证明、资料后，应当及时做出核定；情形复杂的，应当在20日内做出核定，但合同另有约定的除外。( )
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旅游投诉处理机构接到投诉，应当在5个工作日内做出处理。( )
A. 对
B. 错
抗生素相关性腹泻的细菌是
A. 副溶血性弧菌
B. 大肠埃希菌
C. 脆弱类杆菌
D. 肺炎链球菌
E. 艰难梭菌
具有运载维生素A作用的是
A. a1-抗胰蛋白酶
B. 转铁蛋白
C. 前清蛋白
D. 结合珠蛋白
E. 清蛋白
Questions 11 to 18 are based on the passage you have just heard.
A. That it looks exactly like Susan.
B. That it makes Susan look younger than she really is.
C. That it makes Susan look older than she really is.
D. That it makes Susan look better than she looks in person.
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