题目内容

A user who is running Windows XP Professional reports that the computer monitor stopped functioning following an installation of an updated driver for the video card and that attempts to delete and re-install the original driver have not corrected the situation. Which of the following actions would be BEST to correct this situation？（）

A. Reset the system BIO
B. Use System Restore.
Change the color profile.
D. Replace the video card.

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Alaptophasanon-functioningkeyboard.Afterthekeyboardwasreplacedwithaknowngoodone,thetechnicianfindsthatthekeyboardstillisnotfunctioning.WhichofthefollowingstepsshouldthetechniciantakeNEXT?（）

A. Replacethemotherboard.
B. Checkallconnections.
C. ReplacetheUSBcontroller.
D. CheckthePS/2connector.

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Which three statements are true of dynamic routing protocols？（）

A. They are scalable.
B. They are Dijkstra based.
C. They share network layer reachability information among neighbors.
D. They automate next hop decisions.
E. They are tolerant of configuration errors.

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A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）

A. The user has not registered the copy of Windows.
B. The user has not applied at least Service Pack 1 to their system.
C. The user does not know what site to access for the updates.
D. The user needs to flush the DNS cache.

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Auserisunabletoprinttothenetworkprinter.Aprintjobappearsintheirprintqueueandcannotbedeleted.Theuserhasthecorrectpermissionstomodifyanddeleteprintjobs.Allotherusersareabletoprinttothenetworkprinter.WhichofthefollowingproceduresshouldthetechniciantryFIRST?（）

A. Cyclethepoweronthenetworkprinter.
B. Verifythenetworkcableisconnectedtotheprinter.
C. Reinstalltheprinterdriver.
D. Restarttheprintspoolerservice.

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A. Reset the system BIO B. Use System Restore. Change the color profile. D. Replace the video card.

Alaptophasanon-functioningkeyboard.Afterthekeyboardwasreplacedwithaknowngoodone,thetechnicianfindsthatthekeyboardstillisnotfunctioning.WhichofthefollowingstepsshouldthetechniciantakeNEXT?（）

Which three statements are true of dynamic routing protocols？（）

A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）

Auserisunabletoprinttothenetworkprinter.Aprintjobappearsintheirprintqueueandcannotbedeleted.Theuserhasthecorrectpermissionstomodifyanddeleteprintjobs.Allotherusersareabletoprinttothenetworkprinter.WhichofthefollowingproceduresshouldthetechniciantryFIRST?（）

A. Reset the system BIO
B. Use System Restore.
Change the color profile.
D. Replace the video card.