When there is awkward silence in interview investigation, consultants should: ()
A. properly ask open questions to guide the interviewees.
B. conduct the interview at another time, change the interviewer or the assistant, or make use of humor sense.
C. state the purpose, principle, and position of the interview.
D. ask closed questions to correct interviewees in time.
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In management consulting, scatter diagram is one of the tools for data investigation and analysis. Which of the following is not true about scatter diagram? ()
A. With scatter diagram, consultants can discover whether the two data sets are correlative or not.
B. If the result is positively correlated, there must be a relationship between the pair of data.
C. When using scatter diagram to make analysis, the base of the variables selected should be large enough
D. Control variables when collecting the measured values of the phenomenon, and exclude other possible influencing factors.
The final purpose of introducing negative entropy flow includes ()
A. Promote the system innovation
B. Promote the system development
C. Solve all the problems
D. Make an objective and achieve it
The forms of the negative entropy flow that a consulting company could introduce for the object organization include ()
A. Talent
B. Tool
C. Information
D. Method
E. Idea
F. Structure of organization
When would the enterprise need to seek for management consulting? ()
A. Organization encounters a performance ceiling.
B. Organization needs the external power to interfere so that to curb the trend of declining.
C. Organization is confused or existing strategy disagreement.
D. Organization faces bottlenecks and cannot solve by itself.
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