Arabs consider it (15)________________________bad manner to start talking business immediately. Even the busiest government official or (16)___________always takes (17)_________time to be polite and offer (18)____________________________No matter how busy you are, you should make time for this (19)_______. Making decisions quickly is not an Arab custom. There is a (20)_________________________in doing business in the Middle East which will puzzle a (21)___________________________Give yourself lots of time and ask lots of questions. Patience is an important (22)_______________________You may have to wait two or three days to see high-level government officials as they are very busy. Give yourself enough time. Personal relationships are very important. They are the key to do business in Arab countries. (23)______When an Arab says yes, he may mean "maybe". When he says maybe, he probably means "no". You will seldom get a direct "no" from an Arab because it is considered impolite. Also, he does not want to close his options. Instead of "no", he will say "inshalah" which means, "if God is willing". (24)__________________­­­­­­­­