Why is a reliable freight forwarder so important to the company, according toLawrence?()
A. They can share business information with each other.
B. It can help bring about more profits.
C. It will guarantee prompt delivery and avoid potential risk.
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What does Lawrence think of Angela?()
A. She works hard and does things carefully and seriously.
B. She is not skillful enough to deal with the consignment.
C. She is sufficiently skilled but not patient enough.
Which department is Christy from?()
A. Business Development.
B. Customer Service.
C. After-sales Service.
Why does Christy ask Angela for the fax number?()
A. Christy wants to send the quotation.
B. Christy wants Angela’s name and address.
Christy wants to send the shipping order.
How does Angela feel about the service of Global Freight Forwarding Company?()
A. They are very professional and considerate.
B. They are professional but not patient enough.
C. They are unclear about many items of shipment.
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