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Questions 6-10 ·Look at the list below. It shows pages from a company’s website on the Internet. ·For questions 6-10, decide which stand (A-H) is the most suitable for each person below to select. ·For each question, mark one letter (A-H) on your Answer Sheet. ·Do not use any letter more than once. Sky Systems Ltd.. Website Directory A．Company History B．Company Organisation C．Annual Report D．Company Goals E．Product Information F．Retail Outlets G．Customer Complaints H．Latest News Hazel Thomas needs to know the name of the Personnel Officer.
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Questions 11-15·Look at the charts below. They show the sales of telephones in different department stores from Monday to Wednesday. ·Which chart does each sentence (11-15) describe ·For each sentence, mark one letter (A-H) on your Answer Sheet. ·Do not use any letter more than once. The sales fell steadily from Tuesday to Wednesday after a sharp rise on Monday.
To:______ Fax No:______ From: Susan Carter Date: 1 March 2009 Pages (incl cover) : 3 Thank you very much for your letter. I note your request for a special menu for the conference dinner. You will find suggestions enclosed. Unluckily, during the week you have chosen for your conference, there is a sports meeting. Therefore, we have very few single rooms available. But I could offer you twin-bedded rooms, or perhaps you would consider moving your conference to the following week I look forward to receiving your booking and choice of dishes for the conference dinner. ·Write a fax to Mrs Carter: ·thanking her for her fax ·confirming your original dates for the conference ·booking 30 twin-bedded rooms ·telling her which dishes from the menu you require for the conference dinner. ·Write 60-80 words . ·Do not include any postal addresses.
Questions 16-22 ·Read the advertisement below for a hot drinks machine. ·Are sentences 16-22 "Right" or "Wrong" If there is not enough information to answer "Right" or "Wrong", choose "Doesn’t Say" . ·For each sentence (16-22), mark one letter (A, B or C).ADVERTISING FEATURE Save Money and Keep Your Staff Happy It can be expensive to keep the canteen open to serve drinks to your staff through the day. Our QVM hot drinks machine replaces this service, so that you can close the canteen between mealtimes. You can install the QVM hot drinks machine anywhere in the building." One machine is suitable for a staff of ten to fifteen people. It costs ￡ 1300 to buy, or ￡ 11 per week to rent over 60 months. It is not expensive to operate, for example, the cost of power for one day is 30p, nearly as cheap as the price of one hot drink from the machine. Our company will carry out a weekly service, at a charge of ￡ 10. We can also refill the machine with drinks ingredients for an extra charge of ￡ 8. Some customers prefer to do this themselves, however. There are eight choices of hot drink available from the QVM machine, and our company offers one month’s trial free of charge, so that you can estimate how popular the machine will be and, see what the actual savings are. Most customers prefer to rent the QVM machine over sixty months.
PART ONEQuestions 1-8 ·For questions 1-8 you will hear eight short recordings. ·For each question, mark one letter (A, B, or C) for the correct answer. ·After you have listened once, replay each recording.
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