AuserhasrecentlyaddedasecondIDECD-RWdrivetoamachineinadditiontotheprimaryDVD-ROMdrive.Thedriveopensandcloses;however,theydonotseeitshowupinWindows. WhichofthefollowingistheMOSTlikelycause?()
A. Thedrivejumpersettingsareincorrect.
B. ThedriveisnotreceivingpowerfromPS
C. Windowsonlysupportsoneopticaldrive.
D. TheuserconnectedthedrivewithaSATAcable.
AuserstatesthattheirworkPChasbecomeinfectedwithavirus.WhichofthefollowingshouldthetechniciandoFIRST?()
A. Performanantivirusprogramscan
BootthemachineintoSafeMode
C. Removethemachinefromthenetwork
D. Checkforsystemsecuritypatches
Atechnicianistroubleshootingamonitordisplayingablankscreenandthepowerindicatorlightison.Whichofthefollowingshouldthetechniciandonext?()
A. Testthecomputerwithaknown-goodmonitor.
B. Checkifthemonitorisstillcoveredunderthemanufacturer’swarranty.
C. Replacethemonitor’spowercordwithaknown-goodpowercord.
D. Swapoutthecomputer’svideocard.
Whentroubleshootingan802.11gnetwork.Whichofthefollowingcaninterferewiththenetwork?()
A. 2.4GHzcordlessphone
B. 900MHzcordlessphone
C. Bluetoothheadset
D. Bluetoothprinter