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（二） 某汽车客运公司，2011年全年车辆营运总里程为20000万千米，同期发生行车责任事故23起，其中小事故8起，一般事故12起，大事故3起，造成人员死亡2人；行车责任事故造成的损失金额为60万元。为提高客运服务质量，公司开展了旅客满意度调查，共随车发放问卷1000份，收回875份，其中表示“满意”的问卷有523份，表示“一般”的问卷231份，表示“不满意”的问卷有68份，53份表示“不发表意见”，对“不满意”的旅客意见该公司尚未处理，也没有纳入原始记录台账。 该公司的责任经济损失率为______万元/百万公里。
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The Popularity of EnglishⅠ. Present status of EnglishA. English as a native/first languageB. English as a lingua franca: a language for communicationamong people whose（1）are differentC. Number of people speaking English as a first or a second language:— 320—380 million native speakers— 250—（2）million speakers of English as a secondLanguageⅡ. Reasons for the popular use of EnglishA. （3）reasons— the Pilgrim Fathers brought the language to America;— British settlers brought the language to Australia;— English was used as a means of control in（4）B. Economic reasons— spread of（5）— language of communication in the international business communityC. （6）in international travel— use of English in travel and tourism— signs in airports— language of announcement— language of（7）D. Information exchange— use of English in the academic world— language of（8）or journal articlesE. Popular culture— pop music on（9）— films from the USAⅢ. Questions to think aboutA. Status of English in the futureB. （10）of distinct varieties of English 6（）
The Popularity of EnglishⅠ. Present status of EnglishA. English as a native/first languageB. English as a lingua franca: a language for communicationamong people whose（1）are differentC. Number of people speaking English as a first or a second language:— 320—380 million native speakers— 250—（2）million speakers of English as a secondLanguageⅡ. Reasons for the popular use of EnglishA. （3）reasons— the Pilgrim Fathers brought the language to America;— British settlers brought the language to Australia;— English was used as a means of control in（4）B. Economic reasons— spread of（5）— language of communication in the international business communityC. （6）in international travel— use of English in travel and tourism— signs in airports— language of announcement— language of（7）D. Information exchange— use of English in the academic world— language of（8）or journal articlesE. Popular culture— pop music on（9）— films from the USAⅢ. Questions to think aboutA. Status of English in the futureB. （10）of distinct varieties of English 10（）
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